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Installment 161115
Technical Service Bulletin:
Contained in the following service bulletin we will highlight for the printer operator how to successfully clean
the Goal Post Sensors located in the channel the service station currently sits.
Required Tools:
• Canned Air
• Contact Cleaner
• Nitrile Gloves
• Q-Tips (Long & Short)
Point of Focus:
As your printer has media pass through it – with time media debris and other particulates can accumulate. As
debris and particulates accumulate they can block the Goal Post Sensors causing the Service Station to not be able
to find its home location within the print engine. This can result in longer maintenance cycles and potentially
cause the printer to prompt the operator there are mechanical errors.
The instructions within this service bulletin are broken up in the following order:
• Removing the service tray from the print engine
• Please reference the instructions for removing the service station based on the device you have.
• Identifying where the Goal Post Sensors are located
• Dispersing any particulates from the Goal Post Sensors
• Cleaning the Goal Post Sensors with contact cleaner
For additional support call the Vivid Data Support Team at 1-855-848-4332 Option 2!
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