Installment 1796
Replacing Microfiber Roller:
Why do we do this?
Throughout the life expectancy of the printhead a lot of media comes in contact with printhead. This
media carries debris and other artifacts across the printhead which can get stuck and cause poor print
quality with time. The microfiber roller wipes the printhead down and absorbs residual ink left over from
past print jobs. Over time this microfiber roller becomes warped and needs to be changed.
Steps to follow:
• Replace microfiber roller
Equipment Needed:
• Nitrile Gloves
• Screw Driver - Eye Glass Repair Kit
• Piece of cardboard / Lint free cloth
Directions for Replacing Microfiber Roller:
Eject the service tray from the printer:
In order to access the setting to eject the service station – you will need to log on through the touch
panel. Enter “Configuration Mode” by selecting the gear found in the lower left hand corner of the touch
panel. Select “Setup”, while in “Setup” scroll down to “Security” and select “Level 2”. The operator will
be prompted to enter a password, the password is “123”. At this point in time after hitting enter you can
scroll through the “Configuration” menu to option 4 labeled as “Service Station” . Before ejecting the
service station lift up on the hood of the printer as well as the clamshell.
For additional support call the Vivid Data Group Support Team at 855-848-4332 and select Option 2
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