Ingenico Desk 3500
Quick Reference Guide
INCLUDED IN YOUR BOX
• Ingenico Desk 3500 Terminal
• Power Supply
• IP Cabling - Phone Line | Ethernet
• Quick Reference Guide
• A Roll of Paper
Yellow Key:
Backspace
Red Key:
Cancel/go back
to previous screen
KEYS
Navigation Keys
Ingenico Key
Green Key:
Enter/Conrm
RE-PRINT RECEIPT
• From home or idle screen select 9 for OTHER
• Press 4 for REPRINT or scroll down to REPRINT and press Green ENTER
• Press 1 for LAST RECEIPT
• Or select 2 to SEARCH by:
• # 1 – All
• # 2 – Reference
• # 3 – Server
• # 4 – Invoice/PO
• # 5 – Account
• # 6 – Customer
• # 7 – RRN
• # 8 – Approval Code
• Select MERCHANT COPY, CUSTOMER COPY or BOTH
• Receipts will print
OPEN/CLOSE TAB
• From home or idle screen press 2 for TAB
• Select from List: 1 – Open, 2 – Close, 3 – Delete
• Select 1 to Open a Tab
• Enter Server # and press Green ENTER
• Enter tab amount and press Green ENTER
• Swipe, Insert, Tap, or Key in card # and press Green ENTER
• Terminal veries card and displays approval code on screen
• Receipts print
• Select 2 to Close a Tab
• Use Search Menu to select tab to close
• Close Tab Amount will display. Choose Accept or Change
• Swipe, Insert, Tap, or key in card # and press Green ENTER
• Select Enter Tip if prompted and enter tip amount, otherwise select No Tip
• Conrm Total. Select Accept or Change
• Terminal veries card and displays approval code on screen
• Receipts print
Ingenico Desk 3500 Quick Reference Guide
Merchant Support
888-708-8019
support@go-afs.com
go-afs.com
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