What to do if my AG Neovo Touchscreen has no picture?
If your AG Neovo Touchscreen isn't displaying any picture, make sure it's turned on and properly connected to both the power outlet and the input source. Ensure the input source is also powered on and not in standby mode (try moving the mouse or pressing a key). Avoid using the USB cable to charge your laptop, as this can prevent the monitor from waking up when you touch the screen.
Why is my AG Neovo Touchscreen displaying a partial image?
If the image on your AG Neovo Touchscreen appears partial or is displayed incorrectly, it might be due to your computer's resolution being too high. Try reconfiguring your computer's resolution to be less than or equal to 1920 x 1080.
Why do red, blue, green, white dots appear on my AG Neovo Touchscreen?
If you notice red, blue, green, or white dots on your AG Neovo Touchscreen, it's usually not a cause for concern. LCD monitors contain millions of micro transistors, and it's normal for a few to be damaged, resulting in these spots. This is considered acceptable and not a failure.
What to do if faint shadows appear on AG Neovo Touchscreen?
If you're seeing faint shadows from a static image on your AG Neovo Touchscreen, try turning off the monitor for extended periods. Alternatively, use a screen saver, preferably a black and white image, and run it for extended periods.
What to do if dew formed on AG Neovo Touchscreen?
If you notice dew forming on your AG Neovo Touchscreen, especially after moving it from a cold to a hot room, do not turn it on immediately. Wait for the condensation to disappear before using the monitor.
General| Resolution | 1920 x 1080 (Full HD) |
|---|---|
| Brightness | 250 cd/m² |
| Contrast Ratio | 1000:1 |
| Response Time | 5 ms |
| Viewing Angle | 178° (H) / 178° (V) |
| Touch Points | 10 Points |
| Aspect Ratio | 16:9 |
| Storage Temperature | -20°C to 60°C |
| Touch Technology | PCAP |
| Input | HDMI, VGA, DisplayPort |
| Operating Temperature | 0°C to 40°C |
| Screen Size | 21.5" (54.6 cm) Diagonal |
| Power Consumption | 30W (typical) |
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