Agilent Technologies’ Test and Measurement
Support, Services, and Assistance
Agilent Technologies aims to maximize the
value you receive, while minimizing your risk
and problems. We strive to ensure that you
get the test and measurement capabilities you
paid for and obtain the support you need. Our
extensive support resources and services can
help you choose the right Agilent products for
your applications and apply them successfully.
Every instrument and system we sell has a
global warranty. Support is available for at
least five years beyond the production life of
the product. Two concepts underlie Agilent’s
overall support policy: “Our Promise” and
“Your Advantage.”
Our Promise
Our Promise means your Agilent test and
measurement equipment will meet its
advertised performance and functionality.
When you are choosing new equipment,
we will help you with product information,
including realistic performance specifications
and practical recommendations from
experienced test engineers. When you use
Agilent equipment, we can verify that it works
properly, help with product operation, and
provide basic measurement assistance for
the use of specified capabilities, at no extra
cost upon request. Many self-help tools are
available.
Your Advantage
Your Advantage means that Agilent offers
a wide range of additional expert test and
measurement services, which you can purchase
according to your unique technical and
business needs. Solve problems efficiently
and gain a competitive edge by contracting
with us for calibration, extra-cost upgrades,
out-of-warranty repairs, and on-site education
and training, as well as design, system
integration, project management, and other
professional engineering services. Experienced
Agilent engineers and technicians worldwide
can help you maximize your productivity,
optimize the return on investment of your
Agilent instruments and systems, and obtain
dependable measurement accuracy for the
life of those products.
By internet, phone, or fax, get assistance with
all your test & measurement needs
Online assistance:
www.agilent.com/find/assist
Phone or Fax:
United States:
(tel) 1 800 452 4844
Canada:
(tel) 1 877 894 4414
(fax) (905) 282-6495
China:
(tel) 800 810 0189
(fax) 1 0800 650 0121
Europe:
(tel) (31 20) 547 2323
(fax) (31 20) 547 2390
Japan:
(tel) (81) 426 56 7832
(fax) (81) 426 56 7840
Korea:
(tel) (82 2) 2004-5004
(fax) (82 2) 2004-5115
Latin America:
(tel) (305) 269 7500
(fax) (305) 269 7599
Taiwan:
(tel) 080 004 7866
(fax) (886 2) 2545 6723
Other Asia Pacific Countries:
(tel) (65) 375 8100
(fax) (65) 836 0252
Email: tm_asia@agilent.com
Product specifications and descriptions in this
document subject to change without notice.
Copyright © 2001
Agilent Technologies, Inc.
Printed in USA, June 11, 2001
5965-4973E
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