AirTight SS-300-AT-C-60 User Manual (English)

Other manuals for AirTight SS-300-AT-C-60

Questions and Answers:

Q
qthompsonJul 31, 2025
Why is my AirTight SS-300-AT-C-60 LED1 solid orange and LED4 blinking slowly?
- A
  Angela SimpsonJul 31, 2025
  The AirTight Wireless Access Point might be unable to connect to the server. Ensure the server is running and reachable from the network. If a firewall or router with ACLs is enabled between the AP and the server, ensure traffic is allowed on UDP port 3851. If using Server ID-based discovery, ensure multicast is enabled. If using Server IP-based discovery, ensure the DNS name 'wifi-security-server' is correctly entered on the DNS server, and that DNS server IP addresses are correctly configured on the AP or provided by the DHCP server. The AP might also fail to authenticate; check the server for an 'Authentication failed for AP' event.
K
Kyle CookAug 4, 2025
What to do if AirTight SS-300-AT-C-60 Wireless Access Point LED1 is solid orange and LED4 is blinking fast?
- D
  David SmithAug 4, 2025
  This usually means the AirTight Wireless Access Point didn't receive a valid IP address via DHCP. The DHCP server might be unreachable. Restore connectivity to the DHCP server or set a static IP address via the HTTP interface or the Config Shell CLI.
K
Keith FloresAug 8, 2025
How to fix AirTight Wireless Access Point when LED1 is solid orange and LED4 is solid green?
- J
  jared24Aug 8, 2025
  This indicates that the Ethernet cable is loose or disconnected from the network. Ensure that the Ethernet cable is properly connected.
N
Nancy PrestonAug 13, 2025
What to do if unable to connect to AirTight SS-300-AT-C-60 Cloud or Server?
- W
  williamsjamesAug 13, 2025
  If you're unable to connect your AirTight Wireless Access Point to the Cloud or Server, ensure that Internet connectivity is available from the VLAN/subnet to which the AP/Sensor is connected. Also, verify that UDP port 3851 and TCP port 80 (default HTTP) are open on the Firewall for AP/Sensor and Server communication. If you're using a Proxy, Web accelerator, or URL content filtering, confirm that the settings allow communication between the AP/Sensor and the AirTight Cloud Server.
B
Brenda JohnsonAug 17, 2025
What to do if AirTight Wireless Access Point did not receive a valid IP address via DHCP?
- C
  Christopher KirbyAug 17, 2025
  If your AirTight Wireless Access Point isn't getting a valid IP address via DHCP, ensure that a DHCP server is ON and available on the VLAN/subnet to which the AP/Sensor is connected. If the issue persists, try rebooting the AP/Sensor.
H
Hector ColeAug 21, 2025
How to fix AirTight SS-300-AT-C-60 Wireless Access Point radio interface error?
- D
  Derrick DavidsonAug 21, 2025
  If you encounter a radio interface error with your AirTight Wireless Access Point, try rebooting the AP/Sensor to see if it functions normally. This error is rare and often indicates a Wi-Fi radio failure.

AirTight SS-300-AT-C-60 Specifications

General

Model	SS-300-AT-C-60
Type	Wireless Access Point
Frequency Bands	2.4 GHz, 5 GHz
Antenna	Internal
Power over Ethernet	802.3af
Security	WPA, WPA2, 802.1X
Humidity	5% to 95% non-condensing

Summary

Package Contents

Device and Mounting Accessories

Lists the SS-300-AT-C-60 device, vertical and horizontal mounting brackets, and mounting accessories included in the package.

Power and Network Cables

Details the AC power adapter and Ethernet cable provided for device setup and connectivity.

Optimal Mounting Configurations

Describes vertical wall mount and horizontal ceiling mount configurations for optimal antenna performance.

Getting the SS-300-AT-C-60 Online

Step 1: Power Up Options

Instructions for powering the device using PoE or the AC power adapter.

Step 2: Network Connection

Guidance on connecting the device to the network via the LAN1 port.

Step 3: Verify LED Status

Procedure to check LED indicators to confirm the device is online and operational.

Troubleshooting Guide

LED Status Troubleshooting

Diagnoses issues based on LED status: Power, WLAN1, WLAN2, and LAN indicators.

Connection and IP Address Issues

Addresses problems related to Ethernet link, DHCP IP address assignment, and network connectivity.

Cloud Service and Radio Functionality

Troubleshoots issues with AirTight Cloud connection, firewall settings, and Wi-Fi radio errors.

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