How to sync my Aktiia Bracelet G1 bracelet with the Aktiia app?
Ensure that your Aktiia bracelet is connected in the Devices section of the app. To initiate syncing, pull down on the Home screen of the app.
What to do if my Aktiia Bracelet G1 Blood Pressure Monitor Bracelet does not connect to my mobile device?
If your Aktiia Bracelet isn't connecting to your mobile device, first ensure that Bluetooth is enabled on your mobile device and that you've granted the necessary permissions for Bluetooth connection and location access. If the issue continues, try resetting your Aktiia Bracelet by placing it on the charging station. This won't erase your data or account information. If problems persist after these steps, it is recommended to contact Aktiia customer service.
Why does the Aktiia Bracelet G1 initialization recording failed?
If the initialization recording failed on your Aktiia Blood Pressure Monitor, make sure that Bluetooth and Location services are enabled and that your devices are connected. Also, check your internet connection to ensure it's stable. Verify that both the Aktiia Bracelet and Cuff are correctly positioned. Remain still during the recording, and take five deep breaths before attempting the initialization again.
How to sync my Aktiia Bracelet G1 Blood Pressure Monitor Bracelet with the app?
If you can't sync your Aktiia Blood Pressure Monitor Bracelet with the app, first check that your bracelet is connected in the Devices section of the app. Then, on the Home screen, scroll down to activate the Sync function.
What to do if my Aktiia Bracelet G1 Blood Pressure Monitor was not found?
If your Aktiia Blood Pressure Monitor was not found, place your Aktiia Bracelet on the charging station and connect it to the power supply. Make sure that Bluetooth is enabled and the necessary permissions are granted, then try again.
Why is there no reliable measurement data for this period on my Aktiia Bracelet G1?
The Aktiia Bracelet measures your blood pressure only when you are at rest. You might not get any measurements during periods of high activity. If you don’t get any measurements over more than 24 hours, and other troubleshooting steps do not resolve this, please contact our customer support.
How to fix no red light when charging my Aktiia Bracelet G1 Bracelet?
To troubleshoot the absence of a red light when charging your Aktiia Blood Pressure Monitor Bracelet, first, verify that the charging station is properly connected to a power supply using the provided USB cable. Next, try rotating the Pod by 180 degrees to ensure the charging pins on the Pod align with those on the charging station. The Pod should magnetically lock onto the charging station.
What to do if the Aktiia Bracelet G1 Blood Pressure Monitor initialization recording failed?
If the Aktiia Blood Pressure Monitor initialization recording fails, ensure that Bluetooth and Location services are enabled and that all devices are connected. Also, verify that you have a stable internet connection and that both the Aktiia Bracelet and Cuff are positioned correctly. Avoid movement during the recording and take five deep breaths before attempting the initialization procedure again.
Why I cannot pair my Aktiia Bracelet G1 bracelet?
If you cannot pair your Aktiia Blood Pressure Monitor bracelet, make sure that the bracelet is correctly placed on the charger and that a red light is visible at the bottom of the charging station.
What to do if Aktiia Bracelet G1 was not found?
If your Aktiia Blood Pressure Monitor is not found, place the Aktiia Bracelet on the charging station and connect it to the power supply. Also, verify that Bluetooth is enabled and that the necessary permissions are granted. Then, try again.
How to get support and find more information about the Aktiia system.
Specifies the age range and physical characteristics suitable for using the system.
Potentially hazardous situations that could cause serious injury or death.
Potentially hazardous situations that could cause minor injury or damage.
Steps to charge the bracelet, download the app, and create an account.
Guide to pairing the bracelet and cuff, and correct placement on the body.
How to initialize the bracelet and final steps for operation.
General| Brand | Aktiia |
|---|---|
| Model | Bracelet G1 |
| Category | Blood Pressure Monitor |
| Language | English |
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