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Alcatel-Lucent IP Touch 4038

Alcatel-Lucent IP Touch 4038
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Table of Contents

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Alcatel-Lucent IP Touch 4038 Specifications

General IconGeneral
Touchscreen-
Display resolution100 x 160 pixels
Ethernet LAN (RJ-45) ports2
BluetoothNo
Ethernet LANYes
Networking standardsIEEE 802.3, IEEE 802.3ab, IEEE 802.3u
Handset typeWired handset
Product typeIP Phone
Product colorBlack
Compliance industry standardsdisturb
Lines quantity- lines
Phonebook capacity- entries
Number of handles included1 pc(s)
Weight and Dimensions IconWeight and Dimensions
Depth180 mm
Width240 mm
Height133 mm
Weight1020 g

Summary

Understanding Your Telephone

Call Management Interface

Explains the screen used for managing incoming, in-progress, and held calls.

Bluetooth Wireless Handset Features

Details the features and components of the wireless Bluetooth handset.

Operating Your Telephone

How to Make a Phone Call

Explains the different methods for initiating a phone call.

How to Receive a Phone Call

Describes how to answer incoming calls using the handset or hands-free.

Using Hands-Free Mode

Details how to use the hands-free function for calls.

Dialing by Name via Company Directory

Guide to finding and calling contacts using the company directory by name.

Muting Your Microphone

How to mute the microphone during a call.

Managing Conversations

Making a Second Call

Steps to initiate a second call while already in a conversation.

Answering a Second Incoming Call

How to handle an incoming second call while engaged in a conversation.

Switching Between Calls

Explains how to switch between an active call and a call on hold.

Transferring Calls

Instructions on how to transfer an ongoing call to another number.

Transferring Calls to Voicemail

How to transfer a call directly to an absent person's voice mailbox.

Setting Up Three-Way Conferences

Details on setting up a three-way conference call.

Placing Calls on Hold

How to put an active call on hold and retrieve it later.

Parking Outside Calls

How to place an external call on hold and recover it from another phone.

Setting Up Meet Me Conferences

Initiating a Meet Me Conference

Steps for setting up and starting a 'Meet me' conference call.

Joining a Meet Me Conference

How participants can join an existing 'Meet me' conference call.

Call Sharing Features

Hunting Group Functionality

Explains how hunting groups work and how to call them.

Sending Written Messages

How to send text messages to other users on the system.

Call Diversion and Messaging

Selecting Call Diversion Types

How to choose which types of calls (internal, external, all) are diverted.

Immediate Call Diversion

Steps for forwarding calls directly to a different number.

Call Charge Management

Charging Calls to Business Accounts

How to charge outgoing calls to specific business account codes.

Telephone Programming and Customization

Voice Mailbox Initialization

Steps to set up and initialize the voice mailbox.

Changing Personal Access Code

How to change the personal access code for the voice mailbox and phone lock.

Programming Direct Call Keys (Perso)

How to assign phone numbers and names to programmable call keys.

Programming F1 F2 Call Keys

Instructions for programming the F1 and F2 keys for direct calls.

Bluetooth Handset Pairing

Steps for pairing a Bluetooth handset with the telephone.

Bluetooth Handset Operation

How to use the features of the Bluetooth handset, including its LED and buttons.

ACD System: Agent and Supervisor Functions

Agent Session Login

Steps to log in to the ACD application as an agent.

Changing Agent Status

How agents can change their operating status using codes or keys.

Supervising Group Mailboxes

How supervisors can monitor and access group voice mailboxes.

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