87
•
Remove the battery and re-insert it, then
restart the phone
•
If it still does not work, please use User
Data Format to reset the phone or Mobile
Upgrade to upgrade software
My phone turns off by itself
•
Check whether your phone is locked
when not in use, and make sure you don't
accidentally turn off your phone when locking
it by pressing the power key
•
Check the battery charge level
•
If it still does not work, please use User
Data Format to reset the phone or Mobile
Upgrade to upgrade software
My phone can't charge properly
•
Make sure you are using an alcatel battery
and the charger from the box
•
Make sure your battery is inserted properly
and clean the battery contact if it’s dirty.
It must be inserted before plugging in the
charger
•
Make sure that your battery is not
completely discharged; if the battery power
is empty for a long time, it may take around
20 minutes to display the battery charger
indicator on the screen.
•
Make sure charging is carried out under
normal conditions (0°C to +40°C)
•
When abroad, check that the voltage input
is compatible
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