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My callers are unable to leave messages on my voicemail
•Contact your network operator to check service availability.
I cannot access my voicemail
•Make sure your operator’s voicemail number is correctly entered
in "Voicemail number".
•Try later if the network is busy.
I am unable to send and receive MMS
•Check your phone memory availability as it might be full.
•Contact your network operator to check service availability and
check MMS parameters.
•Verify the server centre number or your MMS profile with your
operator.
•The server centre may be busy, try again later.
SIM card PIN locked
•Contact your network operator to obtain the PUK code
(Personal Unblocking Key).
I am unable to connect my phone to my computer
•Install Smart Suite.
•Check that your USB driver is installed properly.
•Open the Notification panel to check if the Smart Suite Agent
has activated.
•Check that your computer meets the requirements for Smart
Suite Installation.
•Make sure that you’re using the cable included in the box.
I am unable to download new files
•Make sure there is sufficient phone memory for your download.
•Check your subscription status with your operator.
The phone cannot be detected by others via Bluetooth
•Make sure that Bluetooth is turned on and your phone is visible
to other users .
•Make sure that the two phones are within Bluetooth’s detection
range.
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