Why I am unable to send and receive MMS on my Alcatel A3?
If you are unable to send and receive MMS on your Alcatel Cell Phone: * Check your phone memory; it might be full. * Contact your network operator to check service availability and MMS parameters. * Verify the server centre number or your MMS profile with your operator. * The server centre might be busy; try again later.
Why I am unable to connect my Alcatel A3 Cell Phone to my computer?
If you are unable to connect your Alcatel Cell Phone to your computer: * Install Smart Suite. * Check that your USB driver is properly installed. * Open the Notification panel to see if the Smart Suite Agent is activated. * Ensure your computer meets the Smart Suite installation requirements. * Make sure you’re using the correct cable from the box.
Why the caller’s name/number does not appear when a call is received on my Alcatel A3 Cell Phone?
If the caller’s name/number doesn't appear on your Alcatel Cell Phone when you receive a call: * Verify that you've subscribed to this service with your operator. * The caller may have concealed their name or number.
Why I am unable to download new files on my Alcatel A3?
If you're unable to download new files on your Alcatel Cell Phone: * Ensure there's enough free space on your phone. * Set your microSD card as the storage location for downloads. * Check your subscription status with your operator.
Why I am unable to use the features described in the manual of my Alcatel A3?
If you are unable to use the features described in the manual for your Alcatel Cell Phone: * Check with your operator to ensure your subscription includes the service. * Make sure the feature doesn't require an Alcatel accessory.
How to improve the sound quality of the calls on my Alcatel A3?
If the sound quality of calls is poor on your Alcatel Cell Phone: * Adjust the volume during a call using the Volume Up/Down key. * Check the network signal strength.
General| Screen shape | Flat |
|---|---|
| Second display | No |
| Display diagonal | 5 \ |
| Touch technology | Multi-touch |
| Touchscreen type | Capacitive |
| Display resolution | 1280 x 720 pixels |
| Processor cores | 8 |
| Processor family | - |
| Processor frequency | 1.25 GHz |
| RAM capacity | 1.5 GB |
| Compatible memory cards | MicroSD (TransFlash) |
| Maximum memory card size | 32 GB |
| Internal storage capacity | 16 GB |
| Flash type | LED |
| Rear camera type | Single camera |
| Rear camera resolution (numeric) | 13 MP |
| Front camera resolution (numeric) | 5 MP |
| 4G standard | LTE |
| 2G standards | GSM |
| SIM card type | NanoSIM |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Bluetooth version | 4.2 |
| Mobile network generation | 4G |
| USB version | 2.0 |
| USB connector type | Micro-USB |
| HDMI ports quantity | 0 |
| Headphone connectivity | 3.5 mm |
| Multimedia Messaging Service (MMS) | Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network |
| Form factor | Bar |
| Product color | White |
| Themes | Wallpapers |
| Personalization | Icons, Menu, Shortcuts |
| Personal info management (PIM) | Alarm clock, Calculator, Calendar, Events reminder, Notes, To-do list |
| App distribution platform | Google Play |
| Operating system installed | Android 6.0 |
| Talk time (3G) | - h |
| Battery capacity | 2460 mAh |
Weight and Dimensions| Depth | 8.6 mm |
|---|---|
| Width | 70.5 mm |
| Height | 142 mm |
| Weight | 135 g |
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