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AFTER SALES SUPPORT
1300 886 649
info@tempo.org
AUS
MODEL: TF4601TR-S PRODUCT CODE: 702733 11/2020
FAQs and Troubleshooting Guide
• What are the differences between the speed and modes?
- The SPEED button lets you set the fan blade speed to low, medium or
high.
- The MODE button lets you determine the mode of operation: normal (with
constant wind speed), natural (a combination of different wind speeds) or
sleep (a softer breeze for night-time).
• The fan does not work properly although it is properly connected and
the outlet is working.
- Check and ensure that the front and rear grilles are clean. Use a clean
and dry brush (or vacuum cleaner brush attachment) to clean any dust or
dirt off the openings, if necessary.
- Also ensure that nothing is blocking the air intake.
• The remote control doesn’t work.
- Check the battery status of the remote control and, if required, replace
batteries with new ones.
- Ensure that the remote control is being used within the 5m range of the
tower fan and that no obstacles are blocking the path of the signal.
- Also ensure that the remote control is clean, you may have to clean the
buttons, which may get stuck if dirty. Use a well wrung out damp cloth for
cleaning the remote control.
• The tower fan does not oscillate.
Check and ensure that nothing is obstructing the oscillation of the tower
fan.
If your fan fails to operate, or you experience any other problem with the
appliance, check in the list of questions below for possible causes and
solutions to common problems. Many problems can easily be solved without
the need for a service call.
If the suggestions below do not help you solve the problem, please contact
our after sales support centre for advice or to arrange a service. Before
phoning for a service, please ensure that your fan is properly assembled and
connected to your power supply.
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