REPORTING SAFETY
DEFECTS
In The 50 United States
And Washington, D.C.
If you believe that your vehicle has
a defect that could cause a crash
or cause injury or death, you should
immediately inform the National
Highway Traffic Safety
Administration (NHTSA) in addition
to notifying FCA US LLC.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your authorized dealer or FCA US
LLC.
To contact NHTSA, you may call
the Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to
http://www.safercar.gov ; or write
to: Administrator, NHTSA, 1200
New Jersey Avenue, SE., West
Building, Washington, D.C. 20590.
You can also obtain other
information about motor vehicle
safety from http://www.safercar.gov
.
In Canada
If you believe that your vehicle has
a safety defect, you should contact
the Customer Service Department
immediately. Canadian customers
who wish to report a safety defect
to the Canadian government should
contact Transport Canada, Motor
Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
.
PUBLICATION
ORDER FORMS
To order the following manuals, you
may use either the website or the
phone numbers listed below. Visa,
Mastercard, American Express, and
Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals
provide the information that students
and professional technicians need in
diagnosing/troubleshooting, problem
solving, maintaining, servicing, and
repairing FCA US LLC vehicles. A
complete working knowledge of the
vehicle, system, and/or components is
written in straightforward language with
illustrations, diagrams, and charts.
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