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AlkaViva Athena H2 - User Manual

AlkaViva Athena H2
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Owner's Manual
!Athena!H
Warning:(Incorrect(installation(and/or(operation(could(void(your(valuable(warranty.(
Please(protect(your(investment!(READ(THIS(MANUAL(CAREFULLY.
Alkaline Water Ionizer and Hydrogen Generator
Only from AlkaViva
2

Table of Contents

Questions and Answers

  • M
    Mark WilliamsAug 16, 2025
    What to do if the power supply is suddenly cut off while operating my AlkaViva Water Filtration System?
    • R
      Ryan DayAug 16, 2025
      If the power supply to your AlkaViva Water Filtration System is suddenly cut off, it may be due to an elevated level of salt or high TDS in the water, extended operation at high pH levels, or a sudden flux in electrical current. The unit has a built-in safety mechanism to protect the electrodes and circuitry, which will automatically shut it down. Wait for about 30-60 minutes; the unit will become operational again. This mechanism protects the unit from overuse or excessive electric current.
  • M
    Melissa VaughnAug 19, 2025
    Why does my AlkaViva Water Filtration System alkaline water have a strange smell?
    • J
      Jesus CruzSep 12, 2025
      If you notice a strange smell from the alkaline water produced by your AlkaViva Water Filtration System, it could be due to an expired filter or premature clogging caused by a flux in water quality. Replace your filter. Alternatively, a sudden change in water quality with elevated levels of disinfectants or naturally occurring elements (not Chlorine) may be the cause. Try selecting a lower pH level (1-2). If the smell persists, filter replacement may be necessary.
  • B
    Brittany GonzalezAug 22, 2025
    Why is the output of alkaline water from my AlkaViva Water Filtration System so low?
    • A
      Andrew HoganAug 22, 2025
      If you are experiencing low output of alkaline water from your AlkaViva Water Filtration System, there are several possible reasons: * The filter may be clogged. Replace your filter and clean the pre-filter. Premature clogging can be caused by a sudden drop in water quality and an influx of sediment or other contaminants. * There may be low pressure in your household plumbing. Ensure all water supply valves are fully open, as the water pressure in your house may be too low. * The input hose could be bent, kinked, or otherwise restricted. Straighten the bent hose.
  • E
    ehallAug 25, 2025
    How to fix an AlkaViva Water Filtration System with a control panel that doesn't come on?
    • J
      Jordan HarmonAug 26, 2025
      If the control panel of your AlkaViva Water Filtration System does not come on, ensure the power plug is properly inserted into a correctly functioning power outlet. If that's not the problem, the fuse may be blown or not inserted properly. Replace the fuse with the spare fuse included in your reagent kit (3A / 250V fuse).
  • H
    Hannah GarciaAug 28, 2025
    Why does my AlkaViva Water Filtration System produce water that looks milky?
    • A
      Ashley WhiteAug 28, 2025
      If your AlkaViva Water Filtration System produces water that appears milky or has white, snow-like particles at the bottom of your glass, it indicates high hardness (primarily calcium) in your water. The white substance is extracted CaCO3 (Calcium carbonate), resulting from CO2 in the water bonding with Ca after ionization. This calcium is harmless and even beneficial. Lower the setting (1-2) to reduce this effect, which typically occurs in hard water areas.
  • K
    Kelly SantiagoAug 31, 2025
    What to do if my AlkaViva Water Filtration System is leaking from the filter cartridge housing?
    • T
      Theresa SchneiderAug 31, 2025
      If you experience water leakage from the filter cartridge housing of your AlkaViva Water Filtration System, it is likely that the filter was not installed correctly into the filter housing. Remove your filter and reinstall it properly following the filter replacement instructions. Also, increase the quantity of source water inflow.
  • B
    Brooke BrownSep 3, 2025
    Why does my AlkaViva Water Filtration System alkaline water smell after an hour?
    • J
      Jason GonzalesSep 3, 2025
      If, after about an hour, you notice a smell from the alkaline water produced by your AlkaViva Water Filtration System, it's likely that your water bottle or receptacle is contaminated and needs cleaning. The contamination mixes with the alkaline water when filling your bottle. Clean your bottle or receptacle and try selecting a lower pH level (1-2). Alternatively, the filter may be expired; in that case, replace your filter.
  • K
    Katelyn HartmanSep 6, 2025
    What to do if there is no acid water flow from my AlkaViva Water Filtration System?
    • G
      George JimenezSep 6, 2025
      If no acid water flows from the acidic output port of your AlkaViva Water Filtration System, it is likely that the acidic output hose is bent, kinked, or otherwise restricted. Straighten the bent hose and increase water flow from the supply.
  • T
    Tyrone SmithSep 9, 2025
    What to do if the control panel of my AlkaViva Water Filtration System doesn't turn on?
    • K
      Kelly SchmidtSep 9, 2025
      If the control panel or display indicators on your AlkaViva Water Filtration System do not come on even after turning the tap on, this could indicate a faulty PCB (Printed Circuit Board). Immediately unplug the unit and contact AlkaViva to arrange service.
  • E
    Erin JacksonSep 12, 2025
    Why does my AlkaViva Water Filtration System pH test show the wrong colors?
    • P
      patriciagriffithSep 12, 2025
      If the pH test shows alkaline water color as neutral (7) while acidic water color gets yellow (6) when using your AlkaViva Water Filtration System, the reagent may be faulty or evaporated. Test the pH value on level 3 or 4 water and replace the reagent.

Summary

Congratulations on Your New Purchase

Important Safety Warnings and Precautions

Electrical Precautions and Safeguards

Details electrical safety measures, grounding, and warnings against self-repair or improper use to prevent shock.

Lets Take A Tour of Your NEW Athena Hâ‚‚

Control Panel Overview

Control Panel Components

Explains the function of the control panel, indicators, and selection buttons for operating the ionizer.

Installation Procedure

Installation Precautions

Key precautions to ensure safe and correct installation, avoiding freezing, direct sunlight, unstable surfaces, and improper connections.

Installation Options

Details three installation methods: at the sink with diverter, direct plumb to cold water line, and undersink.

Required Installation Accessories

Check for essential accessories required for installation, including diverter, adapters, and optional filters.

Install Method 1: At the Sink with Diverter

Install Method 2: Direct Plumb Installation

Install Method 3: Undersink Installation

Describes the undersink installation requiring a specific conversion kit and professional plumbing assistance.

Operating Your Ionizer

Operating Precautions

Crucial operating guidelines to prevent damage, ensure safety, and maintain performance, including water types and storage.

Starting Water Flow Through Your Ionizer

Method 1: Sink with Diverter Water Flow

Step-by-step instructions for initiating water flow for the diverter installation method.

Method 2: Direct Plumb Water Flow

Step-by-step instructions for initiating water flow for the direct plumb installation method.

Selecting Water Types

Alkaline Ionized Hydrogen-Infused Water

Guide to selecting and using alkaline ionized water, including pH level adjustments and water flow indicators.

Acidic Ionized Water

Instructions on how to select and use acidic ionized water for various purposes.

Advanced Water Settings

Selecting Purified Water

Instructions on how to select purified water, which is filtered but not ionized.

Manually Adjusting Power Levels

Guide on manually adjusting power settings for different levels to optimize water quality and performance.

Ionizer Performance Factors

How to Measure pH

Detailed steps for accurately measuring the pH of water using the provided test reagent.

Using Ionized Water

Important Usage Cautions

Advice on gradual adjustment, consulting physicians, avoiding certain water types, and proper storage of ionized water.

Additional Usage Notes

Important notes on aquarium use, storage duration, and optimal consumption of ionized water.

Other Uses for Alkaline Ionized Water

Using Acidic Water

Personal Care Uses (Skin, Hair, Shaving)

Utilizing acidic water for skin benefits, hair rinsing, and post-shaving care.

Food, Plant, and Cooking Uses

Employing acidic water for cooking, plant germination, and improving food preparation.

Cleaning and Sanitizing Applications

Using acidic water for cleaning floors, glass, kitchenware, and sanitizing surfaces.

How to Replace the Filter

Adding Scale Guard or Calcium Inserts

Using the Cleaning Filters

Hard Water Cleaning Frequency

Guidance on assessing water hardness and determining the frequency of cleaning filter use.

Cleaning Filter Procedure

Detailed steps for using cleaning filters to maintain ionizer performance by removing mineral scale.

Trouble Shooting Guide

AlkaViva Athena H2 Specifications

General IconGeneral
BrandAlkaViva
ModelAthena H2
CategoryWater Filtration Systems
LanguageEnglish