What to do if there is a problem with Allied Telesis Gateway telephone service?
If you're experiencing issues with your telephone service, try these steps: First, replace the existing cable with a cable that you know is working correctly. For POTS phones and fax machines, ensure the dial mode is set correctly as described in their respective manuals. Also, inspect the telephone or fax machine itself for any potential issues.
What to do if the VOIP LED is off on Allied Telesis Gateway?
If the VOIP LED doesn't light up when you lift the phone receiver, ensure the telephone cable is correctly connected, undamaged, and is the right type of cable. Try plugging a known good POTS telephone into the RJ-11 jack. If the VOIP LED lights up, the issue is likely with the original telephone cable. If it doesn't light up, there might be a problem with the iMG. In that case, verify the configuration, or reset the iMG to its factory defaults using the command sequence >system, >configure terminal, and then >boot config-file default.cfg. If problems persist after these steps, it is recommended to contact Allied Telesis.
How to fix Allied Telesis Gateway that is not operating correctly?
If the Gateway isn't working as expected, try resetting it. Disconnect the power cable, and then reconnect it.
What to do if the SYST LED is red on Allied Telesis Gateway?
If the SYST LED is red, unplug the power cable, wait 20 seconds, and then plug it back in. If the LED remains red, unplug the power cable and contact Allied Telesis.
Why is the WAN LED off on my Allied Telesis Gateway?
If the WAN LED is off, check the fiber optic port and connector on the pigtail to ensure they are clean. Also, verify that the connector is properly seated in the fiber optic port and that the fiber optic cable has an active light source.
How to troubleshoot Allied Telesis Gateway PWR LED being off?
If the PWR LED is off, check the power cable to make sure it's undamaged and properly connected.
General| Product Type | Gateway |
|---|---|
| QoS | Yes |
| Ports | 4 x Gigabit Ethernet |
| WAN Interface | 1 x Gigabit Ethernet |
| Wireless Standard | 802.11a/b/g/n |
| Firewall | Yes |
| VPN Support | Yes |
| Management | Web-based, CLI |
| MAC Address Table Size | 8K |
| Operating Temperature | 0°C to 40°C |
| Storage Temperature | -20°C to 70°C |
| Product Series | iMG2400 Series |
Details FCC compliance rules and interference mitigation measures for the device.
States compliance with Canadian ICES-003 standards for digital apparatus.
Confirms the product's compliance with EU Restriction of the Use of Certain Hazardous Substances.
Lists specific standards met for electromagnetic compatibility and safety (FCC, EN, UL, CSA, CE).
Explains symbols like Note, Caution, and Warning used throughout the document.
Introduces essential safety measures to review before installing the gateway.
Describes the AT-iMG2400 series models and their LAN ports.
Details dimensions, weight, operating/storage conditions, and altitude limits.
Outlines input voltage and power consumption details for the device.
Lists regulatory compliance for EMI/RFI and safety standards.
Provides a visual guide and table for connecting the power cord terminal blocks.
Explains the use of the MGMT port for Telnet connections.
Lists tools and supplies needed for the installation process.
Instructions for verifying all items are present in the electronics package.
Guides the user to check the enclosure setup before proceeding with installation.
Details procedures for ensuring proper power supply and grounding for the unit.
Step-by-step instructions for physically installing the electronics unit into the enclosure.
Details on wiring and connecting the power cord to the unit.
Instructions for routing the fiber optic cable correctly within the enclosure.
Steps for closing the enclosure and ensuring the unit is properly grounded.
Procedure for connecting POTS telephone lines to the gateway.
Instructions for connecting Ethernet cables to the gateway's RJ-45 ports.
Final steps to prepare the gateway for its first power-on after installation.
Guides on indoor mounting and using an AC Power Supply Unit with the iMG.
Step-by-step guide for powering on and initiating the gateway.
Explains the meaning and status indications of the device's LEDs.
Provides solutions for common problems encountered during operation.
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