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AlphaESS SMILE-G3-EVCT11 - User Manual

AlphaESS SMILE-G3-EVCT11
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INSTALLATIONMANUAL
ENERGYSTORAGESYSTEM(ESS)

INSTALLATION, OPERATION
& MAINTENANCE MANUAL OF


Alpha ESS USA, Inc.
+1 408 368 7828
usa@alpha-ess.com
Unit 5 2180 S Ivanhoe St, Denver, CO 80222
Alpha ESS Australia Pty. Ltd.
+61 02 9000 7676
Australia@alpha-ess.com
www.alphaess.com
8/15-21 Gibbes Street, Chatswood, NSW 2067 Australia
Alpha ESS UK Ltd.
+44 145 354 5222
info@alpha-ess.com
Drake house, Long street, Dursley, gl11 4hh UK

+65 6513 1125 / +65 6513 1126
Singapore@alpha-ess.com
2 Corporaon Road #01-06A Corporaon Place
618494 Singapore

+86 513 8060 6891
info@alpha-ess.com
www.alphaess.com
Jiuhua Road 888, Nantong High-Tech Industrial
Development Zone, Nantong, Jiangsu Province, China

+49 610 3459 1601
europe@alpha-ess.de
www.alpha-ess.de
Paul-Ehrlich-Straße 1a, Langen,
Hessen D-63225 Germany
Alpha ESS Italy S.r.l.
+39 339 462 4288
info@alpha-ess.it
Via Don Minzoni, 17, Calenzano Firenze 50041 Italy

+82 64 721 2004
info@alpha-ess.com
2F, 19-4, Nohyeong 11-gil, Jeju-si, Jeju-do,
Republic of Korea

+86 512 6828 7609
info@alpha-ess.com
www.alphaess.com
Building 10-A, Canal Town Industrial Park, 99 Taihu E Rd,
Wuzhong District, Suzhou, Jiangsu Province, China
@AlphaESS@AlphaEnergyStorageSystem @AlphaESS
@alpha_ess
www.alphaess.com

Table of Contents

Questions and Answers

  • T
    Timothy PattersonAug 11, 2025
    What to do if AlphaESS SMILE-G3-EVCT11 Battery Charger shows OverCurr?
    • R
      Ryan MendezAug 11, 2025
      If your AlphaESS Battery Charger displays an OverCurr error, it indicates that the AC output current may be too large. Immediately shut off the leakage current protection switch of the power distribution cabinet. Also, check for any low resistance connections between the AC output cables of the charger.
  • C
    cookericAug 17, 2025
    How to fix AlphaESS SMILE-G3-EVCT11 Battery Charger showing OverVolt?
    • B
      Brenda PorterAug 17, 2025
      If your AlphaESS Battery Charger is showing an OverVolt error, it means the AC input voltage may be too high. First, check the input voltage from the backend. If the voltage exceeds 276Vac for a short period, wait for the power grid to return to the normal voltage range.
  • R
    Richard SweeneyAug 23, 2025
    Why is my AlphaESS SMILE-G3-EVCT11 showing UnderVolt?
    • K
      Karen TaylorAug 23, 2025
      If your AlphaESS Battery Charger displays an UnderVolt error, it indicates that the AC input voltage may be too low. Begin by checking the input voltage from the backend. If the voltage is under 184Vac for a short time, allow the power grid to recover to the normal voltage range.
  • W
    wendyanthonyAug 29, 2025
    What causes OverFreq error on AlphaESS SMILE-G3-EVCT11?
    • T
      Tamara NguyenAug 29, 2025
      If your AlphaESS Battery Charger shows an OverFreq error, the AC input frequency may be too high. Check the input voltage frequency from the backend. If the frequency exceeds 63Hz for a short time, wait for the power grid to recover to the normal voltage range.
  • E
    eric58Sep 4, 2025
    How to resolve UnderFreq error on AlphaESS Battery Charger?
    • L
      Leslie CollinsSep 4, 2025
      If your AlphaESS Battery Charger is showing an UnderFreq error, it means the AC input frequency may be too low. Check the input voltage frequency from the backend. If the frequency is lower than 47Hz for a short time, wait for the power grid to recover to the normal voltage range.

AlphaESS SMILE-G3-EVCT11 Specifications

General IconGeneral
BrandAlphaESS
ModelSMILE-G3-EVCT11
CategoryBattery Charger
LanguageEnglish