TROUBLESHOOTING
9
TROUBLESHOOTING
If you have any questions or problems, please contact
the retail store where you purchased this fountain.
If your pump fails to run
1. Check the circuit breaker or try a different outlet
to make sure the pump is receiving electrical
power.
2. Check the pump discharge and tubing for any
kinks and/or obstructions.
3. Any buildup obstructing the water ow can be
ushed with a garden hose.
4. Check the rotor by removing the front cover and
plate to access the impeller area. Turn the rotor
and make sure that the rotor is not jammed or
broken.
If your pump “spews”
• Check the water level to make sure the pump is
completely submerged and there is enough water
in the basin to operate your fountain. Not having
enough water will cause your pump to spew.
If your pump makes abnormal, loud noises
1. Disconnect the pump from the electrical power
supply and remove the front cover and plate.
2. Carefully grip the impeller and gently pull the
impeller/rotor assembly out of the pump housing.
3. Rinse the impeller/rotor assembly and clean the
cavity with clean water. If breakage or damage is
found, contact your local retailer for parts.
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