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Michelle WoodAug 7, 2025
What to do if the PON LINK (1) is OFF on my Altice Labs Gateway?
- PparklukeAug 7, 2025
If the PON LINK indicator is OFF, it typically indicates a fiber optic signal issue. First, ensure that the optical cable is properly connected to both the equipment's optical connector and the optical outlet. Also, verify that the optical connectors are in good condition and clean. Finally, check that the optical cord is intact and not cut or twisted, as these can disrupt the signal.
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