What to do if multiple remote users get partial image on Altusen KL9108?
When multiple remote users are logged in concurrently and some of them only receive a partial image, the first user to invoke Panel Array Mode should set it to display at least 4 panels.
What to do if Altusen KL9108 Windows Client won't connect?
If the Windows Client doesn't connect to the KL9108 / KL9116, ensure that DirectX 7.0 or higher is installed on the remote computer.
What to do if Altusen KL9108 Java Client won't connect?
If the Java Client won't connect to the KL9108 / KL9116: * Ensure that Java 2 JRE 1.4.2 or higher is installed on your computer. * Make sure to include the forward slash and login string when you specify the KL9108 / KL9116's IP address. * Close the Java Client, reopen it, and try again.
What to do if sudden loss of network connection with Altusen KL9108 Switch?
If you experience a sudden loss of network connection, close your KL9108 / KL9116 connection. Wait approximately 30 seconds, and then log in again.
What to do if Altusen Switch remote computer’s pointer is out of sync?
If the remote computer’s pointer is out of sync: 1. Use the AutoSync feature to sync the local and remote monitors. 2. If that doesn't resolve the problem, use the Adjust Mouse feature to bring them back in sync. 3. If the two methods described above fail to resolve the problem, use the Toggle Mouse Display function.
Why browser generates CA Root certificate is not trusted on Altusen Switch?
If the browser generates a CA Root certificate is not trusted, or a Certificate Error response when you log in, it means that the certificate’s name is not found on Microsoft’s list of Trusted Authorities. However, the certificate can be trusted.
What to do if I can’t see entire desktop on Altusen KL9108 Switch?
When viewing a computer with a high screen resolution from a remote computer, and you can’t see the entire desktop, try to move the pointer up and down, and side to side to expose the parts of the desktop that you can’t see. If this doesn’t work, toggling the mouse display will allow you to use the computer’s own pointer to view the rest of the desktop.
What to do if Altusen KL9108 LCD monitor screen goes blank?
To resolve the problem when the LCD monitor screen goes blank when you switch to one of the computers on your installation, connect an external KVM console (with a monitor capable of displaying the problem computer’s screen resolution) to the KL9108 / KL9116’s external console ports. Use the external console to access the problem computer and reduce its resolution to 1280 x 1024.
How to fix intermittent OSD display on Altusen KL9108 Switch?
If the OSD display is intermittent when accessing a computer for which the display refresh rate is set to 56Hz, press [F6] to blank the background when using the OSD.
How to fix low resolution video in Panel Array Mode on Altusen KL9108 Switch?
To resolve low resolution video in Panel Array Mode, increase the number of panels that are displayed.
General| Device Type | KVM Switch |
|---|---|
| Number of Ports | 8 |
| Video Resolution | 1920 x 1200 |
| Audio Support | Yes |
| Maximum Resolution | 1920 x 1200 |
| Power Supply | External |
| Computer Connections | RJ-45 |
To Next Page