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Always On GES-302N - User Manual

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GES-N-Series
Operators Manual
GES-701N – GES-302N
On Line: 700VA, 1kVA, 1.5kVA, 2kVA, 3kVA
Dual Conversion On-Line UPS
Single-Phase Input, Single-Phase Output
Version 2.12

Questions and Answers

  • G
    Gina WrightAug 17, 2025
    What to do if my Always On GES-302N is on battery?
    • P
      Patricia PalmerAug 17, 2025
      If the Always On Other unit is operating on battery power, it is advisable to save your data and perform a controlled shutdown.
  • V
    Victoria CampbellAug 20, 2025
    How to fix output overload on Always On GES-302N?
    • B
      Brandon FordAug 20, 2025
      If your Always On Other unit shows an output overload, shut off the least important equipment connected to the UPS. If this action resolves the overload, the UPS will switch from bypass back to normal operation.
  • G
    georgeabigailAug 23, 2025
    Why does my Always On GES-302N show a site wiring fault?
    • J
      jameshartmanAug 23, 2025
      The Always On Other unit has detected voltage between neutral and ground, indicating a site wiring fault. Ensure the UPS mains connector polarity is correct by rotating the connector. Also, verify that the UPS is installed to a mains supply with a ground connection.
  • P
    Paula AlexanderAug 26, 2025
    How to fix over-temperature on Always On Other?
    • A
      Andre PorterAug 26, 2025
      If the Always On Other unit displays an over-temperature warning, ensure that the fans and vent holes are not blocked and that the surrounding ambient temperature is not above 40 degrees Celsius. If these measures do not resolve the issue, contact your service representative.
  • P
    Philip DavisAug 28, 2025
    What to do if Always On Other has bus fault?
    • T
      Theresa Underwood MDAug 28, 2025
      If the Always On Other unit indicates a bus fault due to high internal DC bus voltage, turn off protected loads, turn off the UPS, and call your local dealer.
  • J
    Jason CamachoAug 31, 2025
    What to do if Always On GES-302N is over-charged?
    • D
      David LewisAug 31, 2025
      If the Always On Other unit indicates that batteries are over-charged, turn off protected loads, turn off the UPS, and call your local dealer.
  • C
    chelseasanchezSep 2, 2025
    What to do if Always On GES-302N Other has charger failure?
    • S
      Samantha MaldonadoSep 2, 2025
      If the Always On Other unit displays 'Charger Failure', phone the local dealer.
  • T
    Troy EstesSep 5, 2025
    What to do if Always On GES-302N has output short?
    • E
      Erin MitchellSep 5, 2025
      If the Always On Other unit detects an output short circuit, call the Local Dealer.
  • D
    David BaileySep 8, 2025
    What to do if Always On Other is running a battery test?
    • L
      Lawrence SmithSep 8, 2025
      The Always On Other unit will return to normal operation when it successfully completes the battery test; no action is needed.
  • A
    Amanda BarkerSep 12, 2025
    What to do if Always On GES-302N Other has high output voltage?
    • K
      Kathryn SuarezSep 12, 2025
      If the Always On Other unit indicates high output voltage, call the Local Dealer.

Summary

IMPORTANT SAFETY INSTRUCTIONS

MORE SAFETY INSTRUCTIONS

SYMBOLS

1. INTRODUCTION

1.1. Modes of Operation

Explains different operational states like Normal, Backup, Recharge, and Bypass modes.

2. Product Description

2.1. Theory of Operation

Describes the UPS's function to protect loads from power fluctuations.

2.2. Block Diagram

Illustrates the internal components and data flow of the UPS system.

2.3. Description of Each Block

Details the function of each major component within the UPS system.

2.4. Special Features

Outlines special functions like Efficiency Optimizer, Free Run Mode, and diagnostic tests.

3. Handling

3.1. Delivery

Instructions for inspecting the UPS packaging and condition upon receipt.

3.2. Initial Inspection

Guidance on unpacking, checking for damage, and retaining packing material.

3.3. Storage

Recommendations for storing the UPS before installation, including temperature limits.

4. Installation

4.1. Location

Specifies ideal environmental conditions and clearance requirements for UPS installation.

4.2. Electrical Considerations

Provides recommendations for wiring, breaker size, and cable ratings for proper installation.

4.3. Rear View Diagrams

Shows the layout of connectors and ports on the rear panel of the UPS.

4.4. Input, Output and External Battery Connection

Details how to connect the input power, output loads, and optional external batteries.

5. Start-up;Shutdown

5.1. Turn On Procedure

Step-by-step instructions for powering on the UPS unit.

5.2. Turn Off; Shutdown Procedure

Step-by-step instructions for powering off and shutting down the UPS unit.

6. Front Control Panel

6.1. Normal Display

Explains the default status display on the UPS LCD screen.

6.2. UPS meters display

Describes how to view various UPS measurements via the LCD display.

6.3. Button Operation

Details the functions and usage of the front panel buttons (ON/OFF, ENTER, FUNC).

6.4. Control Panel Functions

Explains the meaning of the LED indicators and audible alarms on the control panel.

6.5. UPS Configurations

Outlines how to access and modify UPS settings and configurations.

7. Audible Alarm

7.1. Backup mode

Describes the audible alarm and LED indication when the UPS is in backup mode.

7.2. Low Battery

Describes the audible alarm and LED indication when the UPS battery is low.

7.3. Bypass

Describes the LED indication when the UPS is operating in bypass mode.

7.4. Fault

Describes the audible alarm and LED indication for UPS faults.

8. Battery Maintenance

9. Environmental Protection

10. Battery Replacement

11. Software Setup For Standard Software Applications

11.1. Connecting the UPS to a Computer

Explains how to establish communication between the UPS and a computer using software.

11.2. RS-232 Standard Interface port

Provides pinout details and functions for the RS-232 serial interface.

11.3. USB port

Describes the process of connecting the UPS to a computer using the USB port.

11.4. EPO port (Emergency Power Off)

Explains the function of the Emergency Power Off (EPO) port for immediate shutdown.

11.5. Network Transient protector (700 - 3000 VA)

Details the connection and use of the network transient protector.

11.6. Load segments (700 - 3000 VA)

Describes how load segments are controlled by software for organized shutdown and startup.

12. Optional Extras

12.1. Procedure for (Optional) Extended Battery Cabinets

Outlines the steps and precautions for connecting optional extended battery cabinets.

12.2. SNMP (Network Management) Adapter (Optional)

Explains the SNMP adapter for network monitoring and management of the UPS.

12.3. AS-400 and Relay Contact (Optional)

Describes the AS-400 and relay contact interface for status information and control.

13. TROUBLESHOOTING

14. TECHNICAL DATA

15. CONTACT INFORMATION

15.1. Additional Purchases or Upgrades

Provides contact details for purchasing additional items or upgrades.

15.2. QA; Warranty Questions

Provides contact information for quality assurance and warranty inquiries.

15.3. Software Questions

Provides contact information for inquiries related to UPS software.

Always On GES-302N Specifications

General IconGeneral
BrandAlways On
ModelGES-302N
CategoryOther
LanguageEnglish

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