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Troubleshooting
My screen is completely blank
If you see no text or moving segments on the Alarm Clock screen,
the device has not powered up. Check to make sure that your power
adaptor is securely plugged into both the device and the wall.
I see city names but no weather information
This happens until your Alarm Clock receives its first update from
our network. If this continues for more than four hours, try moving
the device to a location with better signal coverage, such as near a
window or upstairs.
Only part of the screen is showing any data
We send data to your Alarm Clock in discrete parts, so if the device is
only showing data on one part of the screen, or for only some of the
Troubleshooting Guide
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