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Device does not turn on:
› Confirm the camera and monitor unit are both ON (check
Power LED indicator).
› Check that both handset and camera units are charged or
plugged into a charger.
› Battery may be depleted and may need to be recharged or
replaced.
› Check that power adapters are connected correctly.
"Out of Range" displaying on handset unit:
› Move the handset closer to the camera unit.
› Pair the camera to the handset unit.
› Reset both units by disconnecting them from battery and
electrical power. Wait about 15 seconds then reconnect and pair.
› Large metallic objects including mirrors, doors, refrigerators,
fillings cabinets, may also block radio signal if it is between the
two units.
› Signal strength may be reduced when in close proximity to
radio or other electrical equipment such as TVs, computers,
phones, fluorescent light, or dimmer switches.
› Use of 2.4Hz product such as WiFi routers, Bluetooth systems,
or microwave ovens may cause interference. Keep camera and
handset units at least 5ft from these items or turn them o.
Reception Interference:
› The camera and handset units may be too far apart. Move the
handset unit closer to the camera unit.
› The battery power may be too low.
› Check for interference from other electronic devices.
› Handset and camera unit may be too close in proximity to
large metallic objects causing interference.
› Use of 2.4Hz product such as WiFi routers, Bluetooth systems,
or microwave ovens may cause interference. Keep camera and
handset units at least 5ft from these items or turn them o.
High pitched noise from handset unit:
› Increase the distance between the handset and camera unit.
› Volume may be too high. Reduce the volume on the handset
unit.
› Camera unit may be too far from the handset unit. Move the
camera unit closer to the handset unit.
› Make sure camera and handset units are placed away from
other electrical equipment, such as television, computer, or
phone.
Troubleshooting
No image from camera unit:
› Check connection to the camera. Confirm the adapter is
plugged in.
› Recharge camera unit or replace the battery pack
› Confirm that camera and handset unit are both on.
Picture is not smooth:
› Move the camera unit closer to the handset unit.
› Remove obstructions between the units.
› Adjust the monitor antenna to vertical position
› Use of 2.4Hz product such as WiFi routers, Bluetooth systems,
or microwave ovens may cause interference. Keep camera and
handset units at least 5ft from these items or turn them o.
Pairing Failed:
› Confirm that the camera unit is turned on (power LED
indicator shows green light).
› Ensure power adapter is connected to the camera unit.
› Test pairing to another camera channel.
Amber power LED flashing:
› Battery level is low. Charge the handset unit.
Picture, but no sound:
› Volume setting may be too low. Adjust to a higher setting.
Picture is in black and white:
› Nightlight may be on. Nightlight operates in black and white.
› Turn room lights on to force monitor out of night light mode.
Battery not charging:
› Check that the battery is connected to the battery connection
in the battery compartment.
› The battery may need to be replaced due to everyday usage
after a long period of time.
Handset shows HH instead
› The Handset is meant to display temperatures up to 85 F /29
C. Above this range the handset will show "H H" to indicate there
is high heat in the room.
No picture after 10 seconds:
› VOX function is activated. Turn o VOX if required.
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