American Standard AccuLink Platinum 850 User Manual (English)

Other manuals for American Standard AccuLink Platinum 850

Questions and Answers:

C
Catherine BurtonAug 18, 2025
Why is my American Standard Thermostat heating not working?
- M
  michelledelgadoAug 19, 2025
  Your American Standard Thermostat might not be initiating heat because the system mode isn't set to Heat/Auto, or the setpoint is too low. Set the mode to heat and raise the setpoint above the room temperature. It's also possible that the minimum off time delay is being enforced. Wait for 5 minutes and recheck heating equipment. If neither of these resolves the issue, your heating system may require service; consider checking or repairing the system.
E
eduardo79Aug 21, 2025
Why won't the display turn on my American Standard Thermostat?
- J
  Julian RodriguezAug 21, 2025
  If the display on your American Standard Thermostat will not come on, it could be due to a loss of 24VAC between R & B at the Control. Check the wiring between R & B to see if R & D, or B & D have been reversed. Also, check the transformer for 24VAC output, and inspect the thermostat wire for breaks or shorts.
D
dawnnolanAug 23, 2025
How to calibrate humidity on American Standard Thermostat?
- C
  Christine WilcoxAug 23, 2025
  If the indoor humidity display on your American Standard Thermostat is incorrect, the humidity sensor likely needs calibration. Calibrate the humidity sensor from the Control menu.
C
Cody TorresAug 26, 2025
What to do if my American Standard Thermostat screen is not responding?
- T
  Tony BrownAug 26, 2025
  If the screen on your American Standard Thermostat does not respond properly to a button press, the screen may be out of calibration. Remove the Control from the sub base and reset it, then follow the calibration instructions when the Control reboots. Alternatively, there may be an internal Control fault. Remove the Control from the sub base and reset it.
L
Lawrence DennisAug 28, 2025
Why is my American Standard Thermostat cooling not working?
- P
  patricia80Aug 28, 2025
  Your American Standard Thermostat might not be initiating cooling because the system mode isn't set to Cool/Auto, or the setpoint is too high. Set the mode to cool and lower the setpoint below the room temperature. It could also be that the minimum off time delay is being enforced. Wait for 5 minutes and recheck cooling equipment. If the problem persists, the cooling system may require service; consider checking or repairing the system.
S
Stephanie LoganAug 30, 2025
How to stop my American Standard Thermostat fan from running constantly?
- N
  Nicholas MeyerAug 30, 2025
  If your American Standard Thermostat fan is running all the time, check the Control settings to see if the fan is set to On, Circulate, or Clean mode. If it is, change the setting. If the settings are correct, there may be a failure in the indoor unit. Check the indoor unit for failures, such as a tripped heating limit.
J
Jessica BurnettSep 1, 2025
Why is the temperature wrong on my American Standard Thermostat?
- M
  Monica ThomasSep 1, 2025
  There are several reasons why your American Standard Thermostat might be displaying the wrong temperature. First, the Control requires one hour to acclimate to the environment, so allow one hour before troubleshooting. Second, the temperature display may need calibration; calibrate the temperature sensor from the Control menu. Finally, heat from the touch screen may be trapped within the thermostat body. Move the thermostat away from any competing air streams or use a remote temperature sensor.
M
Ms. Valerie Elliott DDSSep 4, 2025
What to do if my American Standard Thermostat says it's heating or cooling, but there's no air coming out?
- C
  Cheryl GreerSep 4, 2025
  If your American Standard Thermostat indicates heating or cooling but no warm or cool air is coming from the registers, there may be a fan delay as the heating or cooling equipment turns on. Wait a minute for blower delays and recheck registers. If there is still no air, the equipment is not working properly, and you should check/repair the system.
M
Mark MyersSep 6, 2025
Why does my American Standard Thermostat have short or long cycles?
- D
  David FrySep 6, 2025
  If your American Standard Thermostat is cycling too fast or too slow, check the location of the Control for drafts. Seal any air leaks behind the Control, relocate it, or apply a remote indoor temperature sensor. Also, cycles per hour or aggressive recovery might be improperly set. Adjust cycle rates and aggressive recovery features in the advanced installer setup.
W
williamdanielsSep 8, 2025
Why is my American Standard Thermostat heat pump not turning on?
- D
  dianeharmonSep 8, 2025
  If your American Standard Thermostat's heat pump isn't turning on and only the furnace or electric heat strips are running, the outdoor temperature may be below the compressor lockout temperature setting. Adjust the compressor lockout temperature setting if desired. Alternatively, compressor heating lockout may be enabled, and the outdoor temp sensor is out of calibration or has failed. Check or repair the outdoor sensor or wiring. Finally, the outdoor unit may not be reporting. Check the communication status of the outdoor unit.

American Standard AccuLink Platinum 850 Specifications

General

Brand	American Standard
Model	AccuLink Platinum 850
Category	Controller
Language	English

Summary

User Setup Wizard

Screen Settings

Adjust screen brightness, backlight, screensaver, and color themes.

Screen Layout

Choose up to two widgets to display on the Home screen.

Schedule Settings

Set the Platinum 850 scheduling feature to enabled or disabled.

Guided Scheduling

Automatically create schedules based on answers to a series of questions.

1-Touch Presets

Configure heating and cooling target temperatures for Home, Away, and Sleep.

Network Setup

Select your wireless network and enter your password.

American Standard Home Registration

Connects the control to AS Home for remote access.

Weather

Input the Zip Code for appropriate weather information.

Navigating the Control

Home Screen - Simple View

Default home screen with customizable widgets.

Home Screen Views & Customization

Simple View

The default view of the home screen.

Classic View

An alternative style for the home screen display.

Home Screen Customization

Explains how to choose up to two widgets to display on the Home Screen.

Temperature Control Panel

Menu Screen

Settings Screen

Thermostat Settings

Configure temperature scale, deadband, calibration, and sensor source.

Screen Settings

Modify screen brightness, backlight timer, screensaver, and color theme.

User Setup Wizard

Guides the user through the initial setup of the thermostat.

Date & Time Settings

Manually set the date, time, and time zone settings.

Network Settings

Connect to a Wi-Fi network and access network properties.

Software Upgrades

Manually upgrade the thermostat's software.

Reminders

Set up system maintenance and service reminders.

Reboot Thermostat

Restart the thermostat.

Schedule Management

Schedule Screen

View and edit your heating and cooling schedules.

Grouping Screen

Group days to apply the same schedule settings.

Changing Periods

Modify start/end times, set points, and names of schedule periods.

Adding Periods

Add new time periods to your daily schedule.

Deleting Periods

Remove unwanted time periods from your schedule.

Overriding Schedules

Temporarily or permanently change schedule settings.

Configuring 1-Touch Presets

Setting Access Restrictions

American Standard Home

Network Setup

Wi-Fi Connection

Connect the thermostat to a local Wi-Fi network.

WPS for Wi-Fi Connection

Connect using the WPS button on the router.

Hidden Wi-Fi Network Connection

Connect to a Wi-Fi network that does not broadcast its SSID.

Ethernet Connection

Connect the thermostat to a network via Ethernet cable.

American Standard Home Registration

Z-Wave Device Management

Adding Z-Wave Devices

Add new Z-Wave devices to the network via the thermostat.

Removing Z-Wave Devices

Remove Z-Wave devices from the network via the thermostat.

Adding Z-Wave Devices (via mobile app)

Add Z-Wave devices using the AS Air Home mobile app.

Advanced Z-Wave Settings

Access advanced Z-Wave functions like unregistering and factory reset.

Other Features

Smart Optimization

Customizes the control for optimal performance and accuracy.

Automatic Software Updates

Software updates occur automatically when connected to AS Home.

Notices

FCC Notice

Compliance information regarding FCC regulations.

IC NOTICE

Compliance information for Industry Canada.

American Standard AccuLink Platinum 850 User Manual

Table of Contents

Other manuals for American Standard AccuLink Platinum 850

Questions and Answers:

American Standard AccuLink Platinum 850 Specifications

Summary

User Setup Wizard

Screen Settings

Screen Layout

Schedule Settings

Guided Scheduling

1-Touch Presets

Network Setup

American Standard Home Registration

Weather

Navigating the Control

Home Screen - Simple View

Home Screen Views & Customization

Simple View

Classic View

Home Screen Customization

Temperature Control Panel

Menu Screen

Settings Screen

Thermostat Settings

Screen Settings

User Setup Wizard

Date & Time Settings

Network Settings

Software Upgrades

Reminders

Reboot Thermostat

Schedule Management

Schedule Screen

Grouping Screen

Changing Periods

Adding Periods

Deleting Periods

Overriding Schedules

Configuring 1-Touch Presets

Setting Access Restrictions

American Standard Home

Network Setup

Wi-Fi Connection

WPS for Wi-Fi Connection

Hidden Wi-Fi Network Connection

Ethernet Connection

American Standard Home Registration

Z-Wave Device Management

Adding Z-Wave Devices

Removing Z-Wave Devices

Adding Z-Wave Devices (via mobile app)

Advanced Z-Wave Settings

Other Features

Smart Optimization

Automatic Software Updates

Notices

FCC Notice

IC NOTICE