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Need help?Do you have a question about the Amway ARTISTRY and is the answer not in the manual?
Troubleshoot if the device is not working, likely due to battery charge.
Check USB cable connection and clean for foreign substances if charge light is off.
Device powers off due to insufficient battery charge; recharge fully.
Swipe slowly to change modes to ensure sensory recognition.
An odd sound during use is normal vibration from the ultrasonic blade.
Stop device use to change modes when using Derma Ion Galvanic.
Ticklish/prickling sensation is temporary; reduce strength or consult a doctor if persistent.
Battery life shortens with use; extreme temperatures affect it.
Signature Select mode requires activation and is available on devices with serial numbers starting with 'H'.
Warranty period is 1 year from the invoice date.
Covers manufacturing faults, not user misuse.
Do not exceed 1 minute, 30 seconds on any one area of the skin.
Device is not waterproof; avoid contact with water or washing with running water.
Remove cosmetic residue using cotton pads.
Test on arm before use for sensitive skin.
Do not use if you have a pacemaker or similar electronic device.
Not recommended for use during pregnancy.
Do not use the device on infected or injured skin areas.
Device is not suitable for children under 12 years old.
Contact Amway customer service for help with the device.
The ARTISTRY Skin Enhancer is a sophisticated skincare device designed to enhance skin health and appearance through various integrated technologies. Its primary function is to provide a multi-faceted approach to skincare, combining ultrasonic vibrations, galvanic currents, and specific modes tailored for different skin concerns.
The device incorporates several key functions to deliver comprehensive skincare benefits:
Ultrasonic Blade: This feature utilizes high-frequency vibrations to gently exfoliate the skin. The ultrasonic blade is designed to help remove dead skin cells, impurities, and excess sebum from the skin's surface, promoting a cleaner and smoother complexion. The vibration creates a micro-massage effect, which can aid in deep cleansing and preparing the skin for subsequent treatments. The sound produced during its operation is a normal characteristic of the ultrasonic vibration.
Derma Ion Galvanic: This technology employs galvanic currents to facilitate the penetration of skincare products into the deeper layers of the skin. By creating a gentle electrical current, it helps to push active ingredients from serums and creams more effectively, maximizing their benefits. This mode is particularly useful for enhancing the absorption of nourishing and hydrating formulas, leading to improved skin texture and radiance. The device is designed to prevent mode changes while the Derma Ion Galvanic function is actively in use, ensuring uninterrupted treatment.
Signature Select Mode: This specialized mode is designed to work in conjunction with ARTISTRY Signature Select products, optimizing their performance. It is an activatable feature, meaning users must follow a specific sequence to enable it on their device. Once activated, it remains available unless manually deactivated. This mode is specifically available on devices with a serial number beginning with 'H', indicating a particular hardware configuration that supports this advanced functionality. The serial number can be found on the device body after removing the head, near the USB connector. This mode is engineered to deliver targeted benefits, enhancing the efficacy of the Signature Select range for specific skin concerns.
The ARTISTRY Skin Enhancer is designed with user convenience and safety in mind, incorporating several features that guide its operation and maintenance:
Battery and Charging: The device is powered by a rechargeable Li-polymer 900mA battery. A full charge is essential for optimal performance, and the device will automatically power off if the battery is not sufficiently charged during use. The charging process is indicated by a charge light. If the light does not illuminate, users should check the USB cable connection to the electrical outlet and ensure there are no foreign substances on the cable that could impede charging. The battery life is a consumable aspect of the device and may shorten over time, especially with exposure to extreme temperatures. Actual battery life can vary depending on the selected mode and vibration strength.
Mode Selection: The device allows users to switch between different modes to address various skincare needs. To ensure proper recognition and smooth transition between modes, users are advised to swipe slowly in an upward or downward motion. Quick swipes may lead to a failure in sensory recognition, preventing the mode from changing.
Usage Duration: For safety and efficacy, the device should not be used for more than 1 minute and 30 seconds on any single area of the skin. This guideline helps prevent over-treatment and potential skin irritation.
Skin Sensitivity: For individuals with very sensitive skin, it is highly recommended to perform a patch test on the arm before applying the device to the face or other sensitive areas. This precaution helps to assess individual skin reactions and prevent adverse effects.
Sensory Sensation: During use, some individuals may experience a light ticklish or prickling sensation. This is generally a temporary and normal occurrence. If the sensation is too strong, it can be reduced by lowering the strength level of the device. If the sensation persists or causes discomfort, users are advised to discontinue use and consult a medical professional.
Contraindications: The ARTISTRY Skin Enhancer is not suitable for everyone. It should not be used by individuals with pacemakers or similar electronic devices, pregnant women, or on infected or injured areas of the skin. Additionally, the device is not suitable for use by children under 12 years of age.
Proper care and maintenance are crucial for the longevity and effective performance of the ARTISTRY Skin Enhancer:
Cleaning: To maintain hygiene and optimal function, the device should be cleaned regularly. Any cosmetic residue on the device should be removed using cotton pads.
Water Resistance: It is important to note that the device is not waterproof. Therefore, it should not be immersed in water, washed under running water, or used in the shower. Exposure to water can damage the internal components and void the warranty.
Warranty: The ARTISTRY Skin Enhancer comes with a 1-year warranty from the invoice date. This warranty covers manufacturing faults, ensuring that any defects arising from the production process are addressed. However, the warranty does not cover malfunctions or damage resulting from user misuse, emphasizing the importance of following the provided usage and maintenance guidelines.
Troubleshooting and Support: In case of issues such as the device not working, charging problems, or difficulty activating specific modes, users are encouraged to refer to the manual for troubleshooting steps. For more complex issues or if further assistance is needed, customer service contact details are provided, including phone numbers for Australia and New Zealand, and the option to visit a local Business Centre.
The ARTISTRY Skin Enhancer is designed to be a valuable addition to a daily skincare routine, offering advanced technologies to promote healthier, more radiant skin when used correctly and maintained properly. Users are strongly advised to read all cautions and safety warnings in the manual and consult a medical physician or healthcare professional if they have any concerns before using the device.
General| Category | Personal Care Products |
|---|---|
| Brand | ARTISTRY |
| Product Type | Skincare and Cosmetics |
| Parent Company | Amway |
| Cruelty-Free | Yes |
| Dermatologically Tested | Yes |
| Product Range | Skincare, Makeup |
| Target Audience | Women and Men |
