Amway ARTISTRY User Manual

SKIN ENHANCER
Exclusively from
FAQS
Q: The device does not work.
A: The battery may not be fully charged. Check the battery.
Q: The charge light does not light up and won’t charge.
A: Check the USB cable is connected correctly to the electrical outlet. The device may not charge if there
are foreign substances on the USB cable so clean the area with a cotton pad.
Q: The battery life is getting shorter.
A: The battery is a consumable product, so its life will start to shorten after the first use. Keeping the
charged battery (Li-polymer 900mA rechargeable) in extremely low or high temperature may affect the
battery life as well. Actual battery life may vary according to each mode and vibration strength.
Q: The power turns off on its own while using the device.
A: This is because the battery is not fully charged. Charge fully, then try again.
Q: The mode does not change smoothly.
A: Using quick swipes to change the mode can cause failure of sensory recognition. Swipe slowly in an
upward or downward motion to change the mode.
Q: There is an odd sound when using the ultrasonic blade.
A: This is the sound of the vibration coming from the Ultrasonic blade.
Q: I am unable to change modes while using the Derma Ion Galvanic.
A: The Derma Ion Galvanic prevents the mode from changing when the device is in use. Stop using the
device to change modes.
Q: I don’t have the Signature Select mode on my device.
A: The Signature Select mode needs to be activated and once this is don’t, will remain on your device
unless you de-activate it. The sequence for activation is found on page 12 in the manual or view the
video titled ‘Activating the Signature Select mode on your ASE’.
Q: I am not able to activate the Signature Select mode even when I follow the instructions.
A: The Signature Select mode is only available on devices with a serial number starting with ‘H’. Remove
the head to find the serial number on the body of the device where the USB connector is located.
Q: What is the warranty period for the ARTISTRY Skin Enhancer?
A: Warranty period is 1 year from invoice date.
Q: What does the warranty cover?
A: The warranty covers manufacturing faults and does not cover malfunction due to user misuse.
Q: When using the device I notice a light ticklish, prickling sensation, is this normal?
A: This is a temporary sensation and can be reduced by lowering the strength level. If the sensation
continues, stop using the device and contact a doctor.

Amway ARTISTRY Specifications

General

Category	Personal Care Products
Brand	ARTISTRY
Product Type	Skincare and Cosmetics
Parent Company	Amway
Cruelty-Free	Yes
Dermatologically Tested	Yes
Product Range	Skincare, Makeup
Target Audience	Women and Men

Summary

ARTISTRY Skin Enhancer: Device Troubleshooting and Operation

Device Not Working

Troubleshoot if the device is not working, likely due to battery charge.

Charging Issues

Check USB cable connection and clean for foreign substances if charge light is off.

Power Turning Off Automatically

Device powers off due to insufficient battery charge; recharge fully.

Mode Change Difficulty

Swipe slowly to change modes to ensure sensory recognition.

Ultrasonic Blade Sound

An odd sound during use is normal vibration from the ultrasonic blade.

Derma Ion Galvanic Mode Change

Stop device use to change modes when using Derma Ion Galvanic.

Normal Sensations During Use

Ticklish/prickling sensation is temporary; reduce strength or consult a doctor if persistent.

ARTISTRY Skin Enhancer: Battery and Features

Battery Life Degradation

Battery life shortens with use; extreme temperatures affect it.

Signature Select Mode Availability

Signature Select mode requires activation and is available on devices with serial numbers starting with 'H'.

ARTISTRY Skin Enhancer: Warranty and Support

Warranty Period

Warranty period is 1 year from the invoice date.

Warranty Coverage

Covers manufacturing faults, not user misuse.

ARTISTRY Skin Enhancer: Usage Guidelines and Safety

Maximum Usage Time Per Area

Do not exceed 1 minute, 30 seconds on any one area of the skin.

Water Resistance

Device is not waterproof; avoid contact with water or washing with running water.

Cleaning Instructions

Remove cosmetic residue using cotton pads.

Sensitive Skin Usage

Test on arm before use for sensitive skin.

Usage with Medical Devices

Do not use if you have a pacemaker or similar electronic device.

Pregnancy and Device Use

Not recommended for use during pregnancy.

Usage on Infected or Injured Areas

Do not use the device on infected or injured skin areas.

Children's Use

Device is not suitable for children under 12 years old.

Customer Support Contact

Contact Amway customer service for help with the device.