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medical information services (western and traditional Chinese treatment) to homes which
include the information of hospitals and doctors, physician-patient counseling platform,
outpatient appointment system and patient experience sharing system, etc.
Part V Safety operation and support
1.FAQ
Q: Does Amy need to be connected to Internet?
A: Yes. She has to be connected through WiFi.
Q:How to use Amy?
A: Please check the user manual or watch video introduction on Amy official website and
accounts.
Q: Will Amy bump into furniture?
A: Amy has automatic protection device which can identify obstacles automatically within 20cm.
Q: How long can AMY work after fully charged? How to charge?
A: AMY can work 10-12 hours after fully charged;
Amy will go back to the charging dock automatically when the energy is below 20%.
Q:How many languages can AMY speak?
A:Amy can speak Chinese and English now ,you can switch languages in settings.
Q: Can Amy go upstairs?
A:No, please use on the flat ground.
Q: Should we use our own health tools? Such as weight scales, sphygmomanometer?
A:AMY's heath tools require built-in bluetooth for transmission,you'd better buy from AMY.
Q:Can Amy cook meals?
A:Not yet, but AMY can tell you all kinds of menus to assist your cooking.
Q:How to clean the robot Amy?
A:Please use the matched soft cloth with detergent to wipe it gently, and we suggest you perform
an annually internal cleaning at sales point.
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