11
EN
WARRANTY
Terms of warranty
The warranty offered for a product sold
becomes void if such product is operated
improperly — in breach of this manual’s rules.
1. The official warranty is available if there
is a filled in warranty list with a receipt/a
stamp/an invoice.
2. Anex provides warranty for all strollers pur-
chased within the period up to 12 months, on
the condition that they are used as intended.
The warranty period may differ according to
the actual legal status about consumer’s right
protection of that country, where the item is
purchased. The warranty is provided only for
the first owner and it cannot be assigned to
other parties.
3. Any claims concerning product failures
should be addressed to your Seller or by filling
in a form with detailed info on anexbaby.com
in the Services section.
4. Warranty repair is performed by the man-
ufacturer, a service center, or an authorized
representative.
5. Warranty period is prolonged for the repair
time.
6. The entity providing the warranty defines
the repair methods for the stroller.
7. The product under reclamation should be
clean.
8. In the event of losing the warranty list, you
can use the website registration information.
9. The production warranty is only valid for that
country, where purchasing is performed by an
Anex official member representative.
Warranty is not provided
1. In the case of damage due to improper
use, for example, ladder elevation or sloping,
also incorrect care of the product.
2. For the repair of the elements of the
frame and fixing repairs that were made
by non-authorized agents.
3. For damages and tearing made by the
customer or another persons (knots that have
been made mechanically, faults, deformations,
dents, discontinuities caused by force).
4. For used wheels which were damaged
or punctured because of mechanical actions;
natural wear out or resource exhaustion.
5. For accidental damages caused by a custo-
mer or damages caused as a result of careless
attitude or usage; damages caused by natural
disasters (natural phenomena).
6. In the event of product damage as a result
of external impact, for example, during baggage
carriage.
7. When the product has been deformed or
damaged due to overloading, for example,
when excess weight is applied (Any heavy
object that is hanged on the handle, at the
back or on the sides of the carriage, disturbs
its balance. The maximum load of a bag/
backpack on the handle of the carriage is 1 kg,
and 5 kg on the basket. The maximum weight
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