Antarctic Star HZB-120F

Questions and Answers

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Chase HendersonAug 14, 2025
What to do if my Antarctic Star HZB-120F cycle is normal but no ice is produced?
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  Heather GreenAug 14, 2025
  If your Antarctic Star Ice Maker runs its cycle but doesn't produce ice, the ambient temperature or the water temperature in the tank might be too high. Move the unit to a place where the temperature is below 90°F and use colder water. If this doesn't solve the issue, it could be due to refrigerant leakage or a clogged cooling system tube, which would require a qualified technician to fix.
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Robert RussellAug 17, 2025
How to improve the transparency of ice cubes from my Antarctic Star HZB-120F?
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  howenAug 17, 2025
  Poor ice cube transparency usually indicates bad water quality. Try changing the water supply or using a water filter to soften or filter the water.
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Johnathan MooreAug 21, 2025
Why are the ice cubes very thin in my Antarctic Star Ice Maker?
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  James HenryAug 21, 2025
  Thin ice cubes are often due to a high ambient temperature. Move the ice maker to a cooler location or extend the duration of each ice-making cycle. Also, ensure that there's sufficient air circulation around the unit, with at least 20cm of space between the back and front of the unit and any obstacles.
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Timothy MatthewsAug 25, 2025
What to do if the water pump is working, but no water flows from the water dividing pipe in my Antarctic Star HZB-120F?
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  Rebecca RichardsonAug 25, 2025
  If the water pump is running but no water is coming out of the dividing pipe, the small holes on the pipe are likely blocked. Clean these holes to restore water flow.
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Patrick PachecoAug 27, 2025
What to do if the “ ” indicator is on in my Antarctic Star HZB-120F Ice Maker?
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  jamietrujilloAug 27, 2025
  The “ ” indicator turns on when the ice storage bin is full. Simply remove some ice cubes to resolve this.
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John MooreAug 31, 2025
Why is the whole “ ” symbol always on in my Antarctic Star HZB-120F?
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  Sheila ParkerAug 31, 2025
  The continuous display of the “ ” symbol indicates a problem with the water supply. Check the main water supply pressure and ensure the water supply hose isn't blocked. Increase water pressure or clean the hose if necessary. Alternatively, the floating ball of the water level detecting switch might be blocked; try cleaning the water tank and the water level detecting switch. Also, make sure the unit is on a level surface, and that the water drain pipe is correctly installed into the water tank slot.
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Brandon NicholsonSep 3, 2025
Why are the ice cube shapes irregular in my Antarctic Star Ice Maker?
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  Maxwell StoneSep 3, 2025
  Irregular ice cube shapes can be caused by poor water quality or a dirty water tank. Try cleaning the water tank and replacing the water. Also, check the water dividing pipe for blockages and ensure all nine holes are clear.
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Renee MooreSep 6, 2025
What to do if my Antarctic Star Ice Maker starts the ice-making process but no water flows in, and the “ ” symbol is on?
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  Matthew McmahonSep 6, 2025
  This issue occurs when the water supply hose is either broken down or the water flow is very slow. You should check the main water supply pressure and inspect the water supply hose for any blockages. Increase the water pressure or clean the hose as needed.
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Ronald NunezSep 9, 2025
Why are the ice cubes too thick in my Antarctic Star Ice Maker?
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  Eileen PhamSep 10, 2025
  If the ice cubes are too thick, it's likely because the ambient temperature is too low. Try reducing the time of each ice-making cycle.