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Chapter 32
Additional Ideas for Troubleshooting
YouriPad
iPad customers are eligible for free phone support from Apple for the first 90 days
of ownership—US customers can call 1-800-APL-CARE (1-800-275-2273). You can
also reach Apple’s customer support web page at http://www.apple.com/support/.
All new iPads come with a one-year limited warranty.
If you’re fortunate enough live near an Apple Store, take your iPad in and ask
for help from one of the geniuses at the Genius Bar, and let them worry about the
strange behavior of youriPad.
Despite Apple’s reputation for producing quality products, there’s always
the possibility that you could have gotten a defective unit. If possible, back up all
your data from your iPad and get a replacement. Then you can restore all your data
from your computer to your new iPad.
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