iPad Symptom Charts — Power Issues 54
2010-04-30
Battery Life Too Short
It’s easy to confuse a power-consumption issue for one that requires a replacement. Apple’s
advanced chemistry and Adaptive Charging technology deliver up to 1,000 charge cycles
without a signicant decrease in battery capacity over a typical ve year lifespan.**
Note: The iPad battery is not removable or user-replaceable. Apple oers a battery replacement
service for iPad.
**A properly maintained iPad battery is designed to retain 80 percent or more of its original
capacity during a lifespan of up to 1,000 recharge cycles. Battery life and charge cycles vary by
use and settings.
Quick Check
Symptom Quick Check
• Battery runs out of
power very quickly
• Short play time
• Short battery life
• Does not hold charge
1. Refer to “Charging the Battery” in the iPad User Guide.
2. Gather details on device usage. Check Settings. Common
factors that aect battery life include:
• Cellular data
• Wi-Fi
• Bluetooth
• Equalizer
• Brightness
• Temperature
• Software version
• Fetch Data/Push
• Location Services
• Low or no service areas (Wi-Fi + 3G model only)
• Third-party applications
3. Check the status bar indicator. It reects the remaining
battery life, including battery percentage. Turn on the
battery percentage indicator using Settings > General
(Wi-Fi models) or Settings > General > Usage (Wi-Fi +
3G models).
4. Check that the iPad 10W USB Power Adapter is being
used to charge the iPad.
5. Charge the battery.
Important: Battery and charge indicators can uctuate
briey when you connect the device to power or wake
it from sleep. If this occurs, wait a few seconds, and
then check again. Battery percentage can remain at
99% with a full charge. This is expected behavior and
does not indicate a battery or hardware issue.
6. Go to Deep Dive.
Possible Causes:
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