Apple iPad - Page 56

iPad Symptom Charts — Power Issues 56
2010-04-30
Burnt Smell / Odor
Quick Check
Symptom Quick Check
Burnt Smell / Odor
iPad emits an odor or smell of
smoke.
Disconnect the iPad from the iPad Dock, iPad
Keyboard Dock, computer, or iPad 10W USB power
adapter.
Deep Dive
Check Result Action Code
1. Are accessories, USB cable, and
30-pin connector on iPad burnt
or damaged?
Yes Determine which object
(cable, dock, iPad, etc.) is
producing the smell and
replace it or inform customer
to discontinue using it until
it’s determined to be safe.
Check any third party
accessories for a burnt smell.
No Verify iPad functions with
known-good accessories, USB
cable. Go to step 2.
2. Is issue caused by accidental
damage?
Yes The issue is not covered
under warranty.
Check for out-of-warranty
repair option.
No Covered if under warranty
Check for out-of-warranty
repair option.
F9A
Possible Causes: