iPad Symptom Charts — Connectivity Issues 64
2010-04-30
2. Able to connect a known good
headphone cable to iPad.
Verify connector is pushed in
all the way.
Yes Connect to a power outlet
and charge with iPad 10W
USB Power Adapter for 10
minutes. Go to step 3.
No Go to step 4.
3. Restore iPad with iTunes. (This
restores the iPhone OS.)
Yes Connect iPad to computer.
In the left column under
Devices, click on your iPad,
then click on Restore in the
Summary tab. Return iPad to
customer.
No Go to step 4.
4. Is issue caused by accidental
damage?
Yes The issue is not covered
under warranty.
Check for out-of-warranty
repair option.
No Covered if under warranty.
Check for out-of-warranty
repair option.
F5D-
Input
F5E-
Output