What You Need
To use and test iPhone, you will need the following:
•
A wireless service plan with the carrier that provides iPhone service in your area.
•
Configure settings as described in the iTunes Settings section, below.
•
Wi-Fi Wireless Network.
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Apple Dock Connector (30-pin) to USB Cable
•
Apple USB Power Adapter for iPhone
•
iPhone Headset with Mic
•
Anti-Static Brush
•
Compressed-Gas Duster (difluoroethane only) with straw nozzle
Note: Always follow usage instructions and avoid products with undue safety risks
•
SIM Eject Tool
•
iPhone Polishing Cloth
•
Lighted Otoscope or 4x Lighted Magnifying Glass (to check for Liquid Submersion
Indicator activation, and for dirt, debris, or corrosion)
iTunes Settings Prior to Testing
Important: To avoid the possibility of syncing the customers iPhone when connecting
to the test computer, verify that the “Disable automatic syncing for all iPhones” under
the iPhones tab in iTunes Preferences is selected.
iPhone 3G Carrier
Troubleshooting Guide
iPhone System Requirements
These are the minimum system requirements for a customer to use iPhone:
•
A wireless service plan with the carrier that provides iPhone service in your area.
•
A Mac or a PC with a USB 2.0 port and one of the following operating systems:
- Mac OS X version 10.4.10 or later.
- Windows XP Home or Professional with Service Pack 2 or later.
- Windows Vista Home, Premium, Business, Enterprise, or Ultimate edition.
•
Display resolution on your computer set to 1024 x 768 or higher
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iTunes 7.7 or later, available at www.apple.com/itunes.
•
An Internet connection (broadband recommended).
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