Try restarting your computer. B
If none of the previous suggestions solves your problems, you might need to restore B
iPod nano software. See “Updating and Restoring iPod Software” on page 69.
If iPod nano displays a “Connect to Power” message
This message may appear if iPod nano is exceptionally low on power and the battery B
needs to be charged before iPod nano can communicate with your computer. To
charge the battery, connect iPod nano to a USB 2.0 port on your computer.
Leave iPod nano connected to your computer until the message disappears and
iPod nano appears in iTunes or the Finder. Depending on how depleted the battery is,
you may need to charge iPod nano for up to 30 minutes before it will start up.
To charge iPod nano more quickly, use the optional Apple USB Power Adapter.
If iPod nano displays a “Use iTunes to restore” message
Make sure you have the latest version of iTunes on your computer (download it from B
www.itunes.com/downloads).
Connect iPod nano to your computer. When iTunes opens, follow the onscreen B
prompts to restore iPod nano.
If restoring iPod nano doesn’t solve the problem, iPod nano may need to be B
repaired. You can arrange for service at the iPod Service & Support website at:
www.apple.com/support/ipod
If you can’t add a song or other item to iPod nano
The song may be in a format that iPod nano doesn’t support. The following audio B
le formats are supported by iPod nano. These include formats for audiobooks and
podcasting:
AAC (M4A, M4B, M4P, up to 320 Kbps)
•
Apple Lossless (a high-quality compressed format)
•
MP3 (up to 320 Kbps)
•
MP3 Variable Bit Rate (VBR)
•
WAV
•
AA (audible.com spoken word, formats 2, 3, and 4)
•
AIFF
•
A song encoded using Apple Lossless format has CD-quality sound, but takes up only
about half as much space as a song encoded using AIFF or WAV format. The same song
encoded in AAC or MP3 format takes up even less space. When you import music from
a CD using iTunes, it’s converted to AAC format by default.
Using iTunes for Windows, you can convert nonprotected WMA les to AAC or MP3
format. This can be useful if you have a library of music encoded in WMA format.
66
Chapter 11 Tips and Troubleshooting
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