Slide the three-way switch o and then on again.
Make sure the earphone or headphone connector is pushed in all the way.
Make sure the volume is adjusted properly. A volume limit might be set. See “ Setting
a Volume Limit” on page 27.
iPod shue might be paused. Try pressing Play/Pause (
).
If you connect iPod shue to your computer and nothing happens
Connect iPod shue to a high-power USB 2.0 port on your computer. Your
iPod shue battery may need to be recharged.
Make sure you’ve installed the latest iTunes software from
http://www.itunes.com/download.
Try connecting the USB cable to a dierent USB 2.0 port on your computer.
Make sure the USB cable is rmly connected to iPod shue and to the computer.
Make sure the USB connector is oriented correctly. It can be inserted only one way.
iPod shue might need to be reset. Turn iPod shue o, wait 10 seconds, and then
turn it back on again.
If iPod shue doesn’t appear in iTunes or the Finder, the battery may be completely
discharged. Let iPod shue charge for several minutes to see if it comes back on.
Make sure you have the required computer and software. See “
If you want to
double-check the system requirements” on page 32.
Try restarting your computer.
You might need to restore iPod software. See “ Updating and Restoring iPod shue
Software” on page 33.
iPod shue may need to be repaired. You can arrange for service on the iPod shue
Service & Support website at www.apple.com/support/ipodshue/service.
If you can’t sync a song or other item to iPod shue
The song might have been encoded in a format that iPod shue doesn’t support.
The following audio le formats are supported by iPod shue. These include formats
for audiobooks and podcasts:
AAC (M4A, M4B, M4P) (8 to 320 kbps)
Protected AAC (from the iTunes Store)
Apple Lossless (a high-quality compressed format)
MP3 (8 to 320 kbps)
MP3 Variable Bit Rate (VBR)
Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX, and AAX+)
WAV
AA (audible.com spoken word, formats 2, 3, and 4)
AIFF
31
Chapter 6
Tips and Troubleshooting