•Visit our tech center for more support suggestions, including FAQs.
http://eshop.macsales.com/tech_center/index.cfm
If you still need support, please have the following available to you:
• Your invoice number
• What operating system you are using
• Which kind and model of computer you are using
All of this will help speed your support contact along.
8AM - 8PM CT Monday - Friday
9AM - 4PM CT Saturday
By Telephone - (800) 275-4576 (North America only)
International customers please call (815) 338-8685
Live Chat is available 24 hours a day, 7 days a week . Visit:
http://eshop.macsales.com for more information.
Or, you can email. Submit your email at
http://eshop.macsales.com/Service/Tech.cfm
5.1 Before Contacting Customer Service
5.2 Support Hours Of Operation
4 & 5 FAQ & Customer Service
5 CUSTOMER SERVICE
4 FAQ
4.1 FAQ
Q: I can’t get my Mac mini apart. What am I doing wrong?
A: Perhaps seeing a video will help- OWC has videos for disassembly of
this system posted online at:
http://eshop.macsales.com/installvideos/mac_mini2012/
Mac mini 2012 Bluetooth Shielding Instructions