Apple MacBook Pro 13 inch - Page 70

MacBook Pro (13-inch) Symptom Charts — Mass Storage 70
2010-09-14
2. Did Disk Utility mount and
repair hard drive successfully?
Reseat hard drive if necessary.
Yes Restart computer,
go to step 6.
No If computer has not been
veried with a known-good
hard drive, go to step 3;
otherwise, go to step 7.
3. Substitute a known-good
bootable hard drive, does
computer start up to desktop?
Yes Install user drive, go to step 2.
No Continue to use known-
good bootable hard drive to
determine root cause.
Go to step 4.
4. After reseating SATA and
logic board connections, does
known-good hard drive start
up to desktop?
Yes Install user drive, go to step 2.
No Suspect hard drive SATA
cable, go to step 5.
5. Replace hard drive SATA cable
and retest with known-good
hard drive.
Yes Install user drive, go to step 2. X03
No Replace logic board. M19
6. Did user’s hard drive start up
successfully?
Yes Issue resolved.
No Restore or replace user’s hard
drive, go to step 7.
7. Partition, erase & install Mac OS
on user’s hard drive. Did install
complete without error and
start up successfully?
Yes Issue resolved.
No Hard drive appears to be
defective. Go to step 8.
8. Replace user’s hard drive. Does
drive format correctly with a
GUID partition map and install
Mac OS without errors?
Yes Issue resolved. H01
No SATA cable veried or
replaced and new hard drive
installed, replace logic board.
M19