Apple MacBook Pro 13 inch - Page 71

MacBook Pro (13-inch) Symptom Charts — Mass Storage 71
2010-09-14
Hard Drive Noisy
Unlikely cause: LCD, speakers, fan, camera, microphone
Quick Check
Symptom Quick Check
Hard Drive Noisy
• Noise during start up
• Noise during operation
• Noise when drive is copying or
saving data
1. Start up from Install DVD. Verify S.M.A.R.T. status of
hard drive using Disk Utility.
2. Repair disk using Disk Utility.
3. Check for reported noise and compare with
kBase #TS2354: Apple Portables: Hard drives
and noise
Deep Dive
Check Result Action Code
1. Boot from Restore DVD and
launch Disk Utility. Is hard drive
available for Disk Utility to
repair?
Yes Go to step 2.
No Replace hard drive or go to
Drive not recognized/mount.
2. Repair disk using Disk Utility
and verify it completed
successfully
Yes Restart computer.
Go to step 3.
No Go to step 4.
3. Is hard drive still noisy? Yes Remove hard drive and start
up from external drive to test
fan noise. Go to step 6.
No Issue resolved.
4. Erase disk and reinstall Mac
OS using Installer. Did process
complete?
Yes Restart computer.
Go to step 3.
No Replace hard drive.
Go to step 5.
H06
5. After installing new hard drive,
do you still have drive noise?
Yes Remove hard drive and start
up from external drive to test
fan noise. Go to step 6.
No Issue resolved.