MacBook Pro (13-inch) Symptom Charts — Mass Storage 72
2010-09-14
6. After removing hard drive,
verify if the system is still noisy.
Yes Fan noise or optical drive
noise likely to be the cause.
See ODD Noisy table and Fan
failures/Thermal issues table.
No Go to step 7.
7. Install a known-good hard
drive and verify if the noise
level is similar to user’s hard
drive.
Yes Hard drive noise level is
similar to a known-good
drive and does not require
replacement.
No Replace hard drive.
Go to step 5.
H06
Optical Drive Won’t Accept/Reject Media
Unlikely cause: LCD, speakers, fan, camera, microphone
Quick Check
Symptom Quick Check
Optical Drive Won’t Accept/
Reject Media
• Cannot insert a disc into the
drive
• Cannot eject a disc placed into
the drive
1. Use Apple System Proler ATA section to see if the
optical drive appears. If not, see Optical Drive Not
Recognized.,
2. Restart computer and hold down mouse button
or keyboard eject key to cycle optical drive.
3. Inspect optical drive slot for obstructions
Deep Dive
Check Result Action Code
1. Is optical drive listed in the
device tree for serial-ATA
devices in System Proler?
Yes Optical drive has power,
inspect disc acceptance.
Go to step 5.
No Inspect hardware.
Go to step 2.