MacBook Pro (13-inch) Symptom Charts — Mass Storage 73
2010-09-14
2. Verify all connections between
logic board, ex cable, and
optical drive are secure.
Visually inspect cables and
connectors for any debris,
damage, or bent pins. Is optical
drive now listed in System
Proler?
Yes Optical drive has power,
inspect disc acceptance.
Go to step 5.
No Replace any damaged cables
and retest. If connections
are good and with no visible
cable damage, go to step 3.
X03
3. Disconnect user’s optical
drive by lifting SATA cable at
logic board and connecting
a known good optical drive
assembly. Is optical drive now
listed in System Proler?
Yes SATA port functional,
reconnect user’s optical drive
& SATA cable. Go to step 4.
No Replace logic board. M19
4. Install and test user’s optical
drive with replacement SATA
ex cable. Is optical drive now
listed in System Proler?
Yes Cable change resolved issue. X03
No Replace the optical drive.
(Mechanical damage to
optical drive, if found)
J03
(J06)
5. Inspect optical drive slot
for disc insert/eject. Is there
clearance for disc use?
Yes Go to step 6.
No Replace damaged optical
drive or system top case that
interferes with disc use.
J01
(J05)
X13
6. Insert known-good disc and
test user’s optical drive for
acceptance of disc. Does disc
auto eject?
Yes Replace the optical drive.
(Mechanical damage to
optical drive, if found)
J03
(J06)
No Go to step 7.
7. Does disc mount to desktop? Yes Go to step 8.
No Go to Optical Drive Read/
Write Data Error symptom
table.
8. Does disc eject properly from
optical drive?
Yes Issue resolved.
No Replace optical drive or top
case that interferes with disc
ejection.
J02
X13
9. With replacement ex cable
and interconnect board, is disc
now recognized?
Yes Issue resolved.
No Replace optical drive. If drive
has already been replaced,
then replace logic board.
J03