Apple MacBook Pro 13 inch - Page 97

MacBook Pro (13-inch) Symptom Charts — Input/Output Devices 97
2010-09-14
Deep Dive
Check Result Action Code
1. Can you see the trackpad
continuously listed on USB in
Apple System Proler?
Yes Go to step 5.
No Go to step 2.
2. Does trackpad look damaged?
Verify trackpad alignment is
proper and click-depth set
screw is at factory setting.
Yes Replace trackpad according
to symptom found.
- No mouse/trackpad
response
- Trackpad cursor not tracking
properly
- Trackpad button issues
Go to step 6.
K02
K12
K13
No Go to step 3.
3. Reseat the trackpad ex
cable to the logic board. Does
trackpad work now?
Yes Loose cable. Issue resolved.
No Go to step 4.
4. Is the trackpad connector on
the logic board damaged?
Yes Replace logic board. M24
No Go to step 5.
5. In System Preferences:
Universal Access, turn o
special Keyboard and Mouse
& Trackpad settings. Set for
normal use, enable and test
multiple touch features. Does
trackpad work now?
Yes Settings issue resolved.
No Go to step 6.
6. Does the select button click?
Verify trackpad alignment is
proper and click-depth set
screw is at factory setting.
Yes All trackpad issues resolved.
No Go to step 7.
7. Does a known-good trackpad
work?
Yes Replace trackpad according
to symptom found.
- No mouse/trackpad
response
- Trackpad cursor not tracking
properly
- Trackpad button issues
K02
K12
K13
No Replace logic board. M16