Apple PowerBook - Page 39

DVD-VideoTroubleshooting
PowerBook (FireWire)
17
DVD-Video
Movie plays, but special features (such as
director’s notes, other languages, etc.) unavailable
1. Not all DVD titles offer special features. Check the liner
notes included with the disc for a list of features.
2. If both the picture and sound are okay, then DVD drive is
functional. This means either the software or the movie
title (DVD video disc) is the source of the symptom. Try
playing another title to determine if the disc is the cause.
If the software is the cause, reinstall software.
DVD video movie will not play
1. Clean the disc with an appropriate cleaner.
2. Try another
DVD video
disc.
3. Ensure DVD video disc appears on desktop.
4. Check that Parental Controls setting is set to On. Select
an MPAA rating at the same level or higher than the title
being viewed.
5. Check region code for DVD video title. (Warning message
appears.)
6. Reinstall software.
Poor performance of DVD video disc (poor sound or
picture)
1. Check the DVD video disc for scratches.
2.
Disable background applications.
3.
Turn off AppleTalk and TCP/IP.
4. Set display to millions of colors.
5. Set disk cache to default setting in Memory control panel.
6. Use Extensions Manager to disable extensions except for
the standard Apple extensions and DVD extensions.
Restart the computer.
7. For an audio problem, try playing an audio CD. If
problem persists, refer to the Sound symptom chart in
this chapter.