AquaScape Ultraklean 2000

Questions and Answers

G
gjenningsJul 28, 2025
How to fix reduced water flow in AquaScape Water Filtration Systems?
- Z
  zchavezJul 28, 2025
  Reduced water flow in your AquaScape Water Filtration Systems can occur if the UltraKlean BioBalls are clogged with debris, requiring a backwash cleaning. Another cause can be a clogged pump or plumbing, so it may be necessary to clean the pump cage screen and impeller. Also, using the largest diameter tubing possible (up to 1½ inch diameter) is recommended to achieve maximum water flow rates. Make sure to trim off smaller sections of multi-hose adapter to avoid flow restriction.
R
Rachel LaneAug 3, 2025
What to do if the UV light is not on in AquaScape Water Filtration Systems?
- A
  Austin JohnsonAug 3, 2025
  If the UV light in your AquaScape Water Filtration Systems is not on, begin by checking the cycle timer to ensure it is set to the 6-hour, 12-hour, or 24-hour setting. Also, verify that the UltraKlean Pond Filter is properly plugged in and that the ground fault breaker has not been activated. Disengage the UltraKlean Pond Filter ballast and check to make sure the UV bulb’s four-pronged base is seated securely into the receptacle inside the lid. Finally, the UV bulb could be beyond its life expectancy, so consider replacing the UV light.
C
Christopher SmithAug 8, 2025
What to do if UV light is not on in my AquaScape Ultraklean 2000 Water Filtration Systems?
- C
  chowardAug 8, 2025
  If the UV light on your AquaScape Water Filtration System isn't working, first ensure the filter is receiving power by checking the plug and ground fault breaker. A loose connection of the UV bulb could also be the culprit; disengage the ballast and ensure the four-pronged base is securely seated inside the lid. If the light still doesn't turn on, the UV bulb may need replacing, as it could be beyond its life expectancy. Also, make sure that cycle timer is set to the 6-hour, 12-hour, or 24-hour setting.
M
martincampbellAug 14, 2025
How to increase water flow in AquaScape Water Filtration Systems?
- R
  Ryan CooperAug 14, 2025
  Reduced water flow in AquaScape Water Filtration Systems can occur for several reasons. All pressure filters, even when new and clean, will reduce water flow from pump by approximately 50%, so use the largest diameter tubing possible (up to 1½" diameter) to maximize flow rates. Also, trim off smaller sections of the multi-hose adapter to avoid flow restriction. The UltraKlean BioBalls might be clogged with debris and require a backwash cleaning. Lastly, the pump or plumbing may be clogged; clean the pump cage screen and impeller.
M
Michael ColeAug 21, 2025
What to do if UV light is not on in AquaScape Water Filtration Systems?
- J
  Jamie SanchezAug 21, 2025
  If the UV light isn't working, first ensure your cycle timer is set correctly to the 6 hr, 12 hr, or 24 hr setting. Then, check if the UltraKlean[™] Pond Filter is properly plugged in and the ground fault breaker hasn't tripped. Also, the UV internal bulb connection may be loose, so remove the UltraKlean[™] Pond Filter lid and unscrew the threaded collar holding the quartz sleeve in place over the bulb. Check to be sure the UV bulb itself seats securely down where the bulb plugs a four-pronged base into a receptacle inside the lid. Finally, the UV bulb might be past its lifespan and need replacement.

Summary

Aquascape Contact Information

UltraKlean Filter Safety Precautions

Electrical Specifications Overview

Key Safety Instructions Before Use

UltraKlean Filter Installation Guide

Pump Recommendation and Water Flow

Filter Operation and Maintenance

Backwash Water Flow Diagram

Illustrates the water flow path when the UltraKlean filter is in backwash mode.

Biological Filtration and Cleaning

Guidance on establishing biological filtration and performing routine filter cleaning procedures.

Performing Filter Backwash

Step-by-step instructions for performing the backwash cycle on the UltraKlean Pond Filter.

UV System Operation and Timer Settings

Explanation of the UV system, timer settings, and UV bulb lifespan for optimal performance.

UV Quartz Sleeve Cleaning and Care

Instructions for cleaning or replacing the UV quartz sleeve to maintain clarity.

Replacing the UV Bulb

Detailed steps for safely removing and replacing the UV bulb in the filter.

Troubleshooting Filter Issues

Addressing Reduced Water Flow

Identifies causes and solutions for decreased water flow through the UltraKlean filter.

Addressing UV Light Malfunctions

Diagnoses why the UV light may not be functioning and provides corrective actions.

UltraKlean Filter Replacement Parts

UltraKlean Pond Filter Warranty

AquaScape Ultraklean 2000 Specifications

General

Model	Ultraklean 2000
Category	Water Filtration Systems
Brand	AquaScape
Pond Volume	2000 Gallons
Max Flow Rate	2000 GPH
Inlet/Outlet	1.5"
UV Wattage	28 watts
Pump Included	No
Flow Rate	2000 GPH
Filter Type	Biological and mechanical
Material	Plastic