Why are the flames low on my Archgard Indoor Fireplace even when the remote is on high?
If the flames on your Archgard Indoor Fireplace's main burner are low even when the remote is set to high, wait two minutes. The Dynamic Start Advantage feature starts on low to build a draft, automatically increasing the flame size after two minutes. If the issue persists, have a service technician check for low inlet pressure or replace the valve motor.
What to do if the pilot igniter is sparking but the pilot will not light on my Archgard Indoor Fireplace?
If the pilot igniter sparks but the pilot of your Archgard Indoor Fireplace won't light, verify the inlet gas pressure is within acceptable limits. Check all connections to the gas valve. Ensure fuel supply valves and the emergency shut-off valve are open. Check wiring connections from the control board to the valve. Make sure the pilot is set to the correct fuel and ensure the pilot head is clear of debris.
What to do if the pilot lights but the main burner will not light and igniter continues to spark on my Archgard Indoor Fireplace?
If the pilot of your Archgard Indoor Fireplace lights, but the main burner won't light and the igniter continues to spark, check the pilot flame sensor rod and clean it with steel wool if dirty. Also, check the pilot hood and clean it with steel wool if it's dirty. Ensure the flame sensor wire is properly plugged into the control board and is not damaged. Adjust the pilot flame using the pilot adjustment screw if the flame is too long or too short, ensuring it fully engulfs the sensor rod and is stable. Check the supply pressure and ensure the ground wire from the pilot is connected to the fireplace ground location.
Why does the pilot randomly go out on my Archgard Indoor Fireplace?
If the pilot of your Archgard Indoor Fireplace was lit but randomly goes out, turn the fireplace on again. If it's in continuous pilot on-demand ignition mode, the system will turn off the pilot if the fireplace hasn't been used for seven days. You may also switch the fireplace to IPI mode. Have a service technician check for low inlet pressure.
What to do if the pilot lights, but the main burner will not light on my Archgard Indoor Fireplace?
If the pilot of your Archgard Indoor Fireplace lights, but the main burner will not light, check and verify all wiring connections match the wiring diagram. Also, verify that the inlet and manifold pressure are within acceptable limits.
How to fix a pilot igniter that won't spark on my Archgard Indoor Fireplace?
If the pilot igniter of your Archgard Indoor Fireplace won't spark, ensure the ON/OFF override jumper is installed correctly. Also, ensure main power is ON and new batteries are installed in the remote control (3 x AAA) and backup battery pack on the control board (4 x AA). Make sure the remote is synced with the control board. Check the 3.15A fuse in the control board, replacing it if necessary. Ensure the remote is not in smart or thermostat mode. Finally, ensure the igniter wire is connected to the control board and is not damaged.
Why do the lights not work on my Archgard Indoor Fireplace?
If the lights on your Archgard Indoor Fireplace do not work, ensure main power is ON and the fireplace is plugged in (it may be operating on back up batteries). Check the 3.15A fuse in the control board and replace it if necessary. Ensure the lights are connected to the control board. Replace the bulbs, as they may be burnt out.
Why do the fans not work on my Archgard Indoor Fireplace?
If the fans of your Archgard Indoor Fireplace do not work, ensure main power is ON and the fireplace is plugged in (it may be operating on backup batteries). Check the 3.15A fuse in the control board and replace it if necessary. Ensure the fans are connected to the control board.
What does it mean if my Archgard Indoor Fireplace control module beeps twice and the red LED is on?
If the control module of your Archgard Indoor Fireplace beeps twice when the On/Off button on the remote is pressed and the Red LED is On, replace the batteries in the remote battery pack.
General| Category | Indoor Fireplace |
|---|---|
| Model | Pele 345-DVTE31LN-1 |
| Type | Direct Vent |
| Fuel Type | Natural Gas or Propane |
| Venting | Direct Vent |
| Ignition | Electronic Ignition |
| Finish | Black |
| BTU Input | 31, 000 BTU |
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