Archos Platinum Series

Other manuals for Archos Platinum Series

How-To2 pages

Need help?

Do you have a question about the Archos Platinum Series and is the answer not in the manual?

Summary

Reinitialize Device via Android Interface

Perform Factory Data Reset

Navigate settings to perform factory data reset and erase phone storage.

Reinitialize Device Without Android Interface

Power Off Device for Recovery

Turn off the device using the ON/OFF button to begin recovery.

Enter Recovery Mode via Button Combination

Press ON/OFF and Volume + buttons to enter recovery mode.

Access Android Recovery Menu

Hold ON/OFF and press Volume + when green robot appears.

Execute Factory Reset in Recovery

Select 'Wipe data/factory reset' and confirm data deletion.

Reboot Device After Recovery

Select 'Reboot system now' to restart the device after reset.

Summary

Reinitialize Device via Android Interface

Perform Factory Data Reset

Navigate settings to perform factory data reset and erase phone storage.

Reinitialize Device Without Android Interface

Power Off Device for Recovery

Turn off the device using the ON/OFF button to begin recovery.

Enter Recovery Mode via Button Combination

Press ON/OFF and Volume + buttons to enter recovery mode.

Access Android Recovery Menu

Hold ON/OFF and press Volume + when green robot appears.

Execute Factory Reset in Recovery

Select 'Wipe data/factory reset' and confirm data deletion.

Reboot Device After Recovery

Select 'Reboot system now' to restart the device after reset.

Overview

Important Considerations Before Reinitialization
Reinitialization Methods
Method 1: If you can access the Android™ interface
Method 2: If you can't access the Android™ interface
Navigating and Confirming in Recovery Menu
Recovery Menu Steps (Method 2 continued)
Technical Specifications and Support Information

This document outlines the procedure for reinitializing an ARCHOS 55b Platinum device, a process often referred to as a factory reset or hard reset. The primary function of this procedure is to address software issues, unresponsiveness (frozen device), or failure to power on correctly. It performs a low-level format, which effectively deletes all data on the device, returning it to its original factory state. This is a critical function for troubleshooting and preparing the device for resale.

Important Considerations Before Reinitialization:

Data Loss: The reinitialization process will permanently delete all user data, including music, photos, applications, and other files stored on the internal SD card. It is explicitly stated that data will not be retrievable after this operation. Therefore, backing up all important data before proceeding is strongly recommended.
Battery Charge: The device's battery must be sufficiently charged to complete the reinitialization process. This is a crucial technical specification for ensuring the operation runs smoothly without interruption, which could potentially brick the device.
Google Account Linkage (Android™ 5.0 and later): For devices running Android™ 5.0 or newer, the device is linked to a Google™ account. If the reset is performed via the recovery menu (Method 2), the same Google™ account used during the initial setup wizard will be required to set up the device again after the reset. This is an important security feature designed to prevent unauthorized use of a stolen or lost device. If the device is being reset for resale, Method 1 (resetting from within the Android™ interface) is recommended, as it typically allows for the removal of the Google account linkage more easily.

Reinitialization Methods:

The document provides two distinct methods for reinitializing the ARCHOS 55b Platinum, depending on whether the user can access the Android™ interface.

Method 1: If you can access the Android™ interface

This method is the preferred approach when the device is functional enough to navigate through its operating system.

Usage Feature: This method leverages the standard Android™ settings menu for a software-initiated reset.
Steps:
1. Navigate to Settings: Select the "Settings" application on the device.
2. Access Backup & reset: Within the Settings menu, locate and select "Backup & reset."
3. Initiate Factory data reset: Choose "Factory data reset."
4. Erase Internal SD Card (Optional but Recommended): To ensure all user data, including music, photos, and other files, are completely removed, tick the "Erase phone storage" option. This is a maintenance feature that ensures a clean slate.
5. Confirm Reset: Select "Reset phone" and then confirm the action when prompted.

Method 2: If you can't access the Android™ interface

This method is designed for situations where the device is frozen, won't boot into Android™, or is otherwise unresponsive, preventing access to the standard settings menu. This typically involves booting into a "recovery mode" or "bootloader."

Usage Feature: This method utilizes physical button combinations to force the device into a special diagnostic mode, bypassing the normal Android™ boot process.
Steps:
1. Power Off: Turn off the device using the ON/OFF button. This is a crucial first step to ensure a clean boot into recovery.
2. Enter Recovery Mode (Button Combination):
  - Continually press the ON/OFF button.
  - While holding the ON/OFF button, repeatedly press the Volume + button.
  - Continue this combination until the boot logo is displayed.
  - Once the boot logo appears, release the ON/OFF button but continue repeatedly pressing the Volume + button. This specific timing and sequence are critical technical specifications for accessing the recovery menu.
3. Display Green Robot: When a green robot (the Android™ mascot) is displayed on the screen, hold down the ON/OFF button again.
4. Access Recovery Menu: While holding the ON/OFF button, press the Volume + button once. This action should then display the Android™ recovery menu. If the system is stuck on the green robot, the user is instructed to start again from the beginning of Method 2.

Navigating and Confirming in Recovery Menu:

Once in the recovery menu (accessed via Method 2), the following steps are used:

Navigation: Use the Volume buttons (Volume + and Volume -) to move up and down through the menu options. This is a key usage feature for interacting with the recovery interface, which typically lacks touch screen functionality.
Validation/Selection: Use the ON/OFF button to select or validate the highlighted option.

Recovery Menu Steps (Method 2 continued):

Select "Wipe data/factory reset": Navigate to this option using the Volume buttons and select it with the ON/OFF button. This is the core maintenance feature for performing the factory reset.
Confirm Data Deletion: Select "Yes -- delete all user data" and validate. This step serves as a final confirmation of the irreversible data deletion.
Reboot System: After the data wiping process is complete, select "Reboot system now" and validate. This will restart the device, which will then boot into the Android™ setup wizard as if it were a new device.

Technical Specifications and Support Information:

Device Model: ARCHOS 55b Platinum.
Android Version: The document specifically mentions Android™ 5.0, indicating the device runs this version or a later iteration, which impacts Google account linkage.
Unique Solution ID: #1963. This is an internal reference for support.
Author: Admin FAQ.
Last Update: 2016-08-04 16:54. This indicates the document's last revision date.
Copyright: (c) 2021 ARCHOS noreply@archos.com.
Document URL: http://faq.archos.com//index.php?action=artikel&cat=103&id=505&artlang=en. This URL provides direct access to the official support document.

In summary, this manual provides comprehensive instructions for reinitializing the ARCHOS 55b Platinum, covering both accessible and inaccessible device states. It emphasizes critical pre-reset considerations like data backup and battery charge, and details the precise button sequences and menu navigations required for a successful operation. The document serves as a vital maintenance guide for users experiencing software malfunctions or preparing their device for transfer or disposal.