Arsenal 2 Pro - Troubleshooting Tips; Contacting Support

Arsenal 2 Pro User’s Manual
Rev 0.3
12. Troubleshooting Tips
Item #
Problem
Potential Solution
1
Arsenal 2 Pro will not turn Off after a
single button press.
1. Press and hold the Power Button
until the Green Status Indicator on
Arsenal 2 Pro turns Off. This takes
approximately 8 seconds.
2
Arsenal 2 Pro will not turn On after a
single button press.
1. Charge Arsenal 2 Pro for two to
three hours. Press and hold the Power
Button until the Green Status Indicator
on Arsenal 2 Pro turns On. This takes
approximately 1 second.
a. Contacting Support
i. If you’re still having issues with Arsenal 2 Pro, please contact customer
support at support@witharsenal.com.
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