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Artone 3 MAX - User Manual

Artone 3 MAX
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1
Artone Communication Solutions
Artone 3 MAX
Bluetooth
®
Loopset
www
.artonecs.
com
Instructions manual
Introduction
Artone 3 MAX is a portable wireless listening
assistive device with built-in Bluetooth wireless
technology.
It allows hearing aid users to listen to amplified and
noise free cell phone conversation and enjoy stereo
music streamed from Bluetooth-enabled cellular
phones, personal computers or tablets.
Compatibility
Artone 3 MAX is compatible with all hearing aids and
cochlear implants equipped with t-coil function as well

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Summary

Introduction and Compatibility

Device Compatibility

Artone 3 MAX compatibility with hearing aids and cochlear implants with t-coil.

Bluetooth Working Range

Defines the operational distance for Bluetooth connectivity, up to 30 feet (10M).

Required Bluetooth Profiles

Details necessary Bluetooth profiles (A2DP, AVRCP, HSP) for music, remote, and phone.

Product Overview and Charging

Artone 3 MAX Overview

Identifies physical components and controls of the Artone 3 MAX Bluetooth Loopset.

Charging the Loopset

Instructions for charging the device, including battery life and LED indicators.

Battery Status Indicators

Explains LED indicators for charging status and low battery levels.

Mobile Phone Operation

Power On and Pairing

Steps for turning on, entering pairing mode, and connecting to a mobile phone.

Call Handling

How to receive, end, reject calls, redial, and activate voice dialing.

Music Playback Controls

Controls for playing music, pausing, track skipping, and volume adjustment.

Dual Phone Connectivity

Instructions for connecting and managing two mobile phones simultaneously.

Troubleshooting and Safety Precautions

Connection Troubleshooting

Steps to resolve issues when connecting the Artone 3 MAX to Bluetooth devices.

Resetting the Device

Procedure for resetting the Artone 3 MAX to its default factory settings.

No Sound After Pairing

Guidance on troubleshooting if no sound is heard after successful pairing.

Safety Warnings

Important safety warnings regarding product handling, medical devices, and driving.

Warranty and Liability

Product Warranty Details

Covers warranty coverage, duration, and conditions for the Artone product.

Warranty Limitations

Outlines limitations on warranty claims and available remedies for customers.

Limitation of Damages

Specifies Artone's liability limits for defective products and consequential damages.

Overview

The Artone 3 MAX is a portable wireless listening assistive device designed for hearing aid and cochlear implant users. It integrates Bluetooth wireless technology to enhance audio experiences, particularly for phone conversations and music streaming.

Function Description:

The primary function of the Artone 3 MAX is to provide amplified and noise-free cell phone conversations and stereo music streaming for individuals with hearing aids or cochlear implants equipped with a t-coil function. It acts as a bridge between Bluetooth-enabled devices (such as cellular phones, personal computers, or tablets) and the user's hearing device. This allows users to receive audio directly into their hearing aids or implants, bypassing external noise and improving clarity.

Important Technical Specifications:

  • Connectivity: Bluetooth wireless technology.
  • Bluetooth Profiles Supported: Headset Profile (HSP), Hands-free Profile (HFP), Advanced Audio Distribution Profile (A2DP), and Audio Video Remote Control Profile (AVRCP).
  • Working Range: Class 2 Bluetooth protocol, with a working range of up to 30 feet (10 meters) in an open space.
  • Battery Type: Built-in rechargeable battery.
  • Battery Life: Up to 4-5 hours of listening time and over 150 hours of standby time on a full charge.
  • Charging Time: 2-3 hours for a full charge before first use.
  • Compatibility: Compatible with all hearing aids and cochlear implants equipped with t-coil function. Also compatible with cellular phones and other Bluetooth-enabled devices supporting the specified Bluetooth profiles.
  • Additional Accessories (for non-Bluetooth audio sources): Artone TVB or TVB+ (additional plug-in devices needed for non-Bluetooth enabled TVs or other audio sources).

Usage Features:

The Artone 3 MAX features a user-friendly design with several buttons for control:

  • Neckloop (1): Worn around the neck to transmit audio to t-coil enabled hearing devices.
  • Volume + (2) & Volume - (6): Short press to increase or decrease the volume.
  • Microphone (3): For hands-free communication during calls.
  • Forward/Next (4): Short press to skip to the next track during music playback.
  • Multi-function button (MFB)/Play/Pause (5):
    • Power On: Long press and hold until the blue LED indicator starts flashing.
    • Enter Pairing Mode: Long press and hold until blue and red LED indicators flash alternatively.
    • Receive a Call: Press the MFB.
    • End a Call: Press the MFB.
    • Play/Pause Music: Short press to activate music play, press again to pause.
    • Redial a Call: In standby mode, press the MFB twice to redial the last outgoing number. An audible "beep" confirms the operation.
    • Voice Dialing: In standby mode, press the MFB for 2 seconds to activate.
  • Backward/Last (7): Short press to go to the previous track during music playback.
  • Charging Port (8): For connecting the USB charger.

Pairing with Mobile Phone:

  1. Ensure the Artone 3 MAX is off.
  2. Long press and hold the MFB until the blue and red LED indicators flash alternatively, indicating pairing mode.
  3. On your mobile phone, activate the Bluetooth search function ("find new device").
  4. Select "Artone 3 MAX" from the list of found devices.
  5. If prompted for a passkey, enter "0000".
  6. Once paired, the connection will be automatic when both devices are turned on and Bluetooth is activated on the phone.

Dual Connection:

The Artone 3 MAX supports connecting to two mobile phones simultaneously, or one phone and an Artone TVB/TVB+ Bluetooth adapter/microphone.

  1. Pair the first mobile phone as described above.
  2. Turn off the Artone 3 MAX.
  3. Press the MFB for 7 seconds until the blue and red LEDs flash alternatively to enter pairing mode for the second device.
  4. On the second mobile phone's Bluetooth menu, search for and pair with "Artone 3 MAX".
  5. After pairing the second phone, the first mobile phone will be disconnected. Reconnect the first mobile phone from its Bluetooth settings to establish dual connection. Note: Last Number Redial and Voice Dialing functions will only work with the first connected mobile phone.

Troubleshooting:

  • No connection:
    • Ensure Artone 3 MAX is on and charged.
    • Ensure Artone 3 MAX is in pairing mode.
    • Ensure any Bluetooth plug-in transmitter is paired with Artone 3 MAX.
    • Ensure your device's Bluetooth is enabled.
    • Ensure Artone 3 MAX is within 10 meters (30 feet) of your Bluetooth device with no obstructions.
  • No sound after pairing:
    • Verify your hearing aid/cochlear implant has a t-coil and it is turned on.
    • Increase volume on both the mobile phone and Artone 3 MAX.
    • If sound is still insufficient, contact your audiologist to increase t-coil sensitivity.
  • Reset: Plug the charging cable into the charging port for 3-5 seconds and then disconnect it.

Maintenance Features:

  • Charging: Connect the charging port (8) to a USB charger. The red LED will be ON during charging. It will turn OFF and the blue LED will turn ON when fully charged.
  • Battery Indication: Red LED ON during charging. Red LED OFF and blue LED ON when fully charged. Red LED flashes continuously when battery power is low.

Warnings:

  • Do not bend the neckloop excessively to avoid damage and voiding the warranty.
  • Do not use near machinery where the loop could get caught.
  • Consult a physician before use if you have a pacemaker or other device sensitive to magnetic/inductive fields.
  • Exercise caution while driving and obey local laws regarding mobile phone usage.
  • Keep away from children.

Warranty:

Artone provides a one-year warranty against defects in materials and workmanship under normal use from the date of retail purchase. The warranty does not cover abuse, deliberate damage, negligent use, or damage exceeding normal product use. Claims require the purchase invoice and a manufacturer-stamped document. The exclusive remedy for a defective product is repair or replacement. Artone disclaims all other warranties, express or implied.

Artone 3 MAX Specifications

General IconGeneral
BrandArtone
Model3 MAX
CategoryMedia Player
LanguageEnglish