Most Common Problems & Questions
1) The AsantéTalk must be the last localtalk device powered up
under any configuration.
• Completely connect and power up all localtalk devices. Now power up the
AsantéTalk. Wait at least 30 seconds and then check to see if network
resources are available.
• If devices on the localtalk side of the bridge are turned off, the AsantéTalk must
also be powered down. When the localtalk devices are to be used again, allow
them to be completely powered up before turning the AsantéTalk back on.
• The AsantéTalk works best if it and all localtalk devices are always left powered
up.
• Devices on the Ethernet side of the network do not have this restriction.
2) Not all printers will work with the din8 – din8 cable (D) provided
with the AsantéTalk.
• Some printers require that you employ localtalk connectors between the printer
and the AsantéTalk. Localtalk connectors must be purchased separately.
• A localtalk connector is a box that appears something like this:
• Two localtalk connectors are REQUIRED. One of these connectors must be
plugged into the AsantéTalk via the attached din8 cable. The other must be
plugged into the printer’s din8 connection. A phone cord (RJ11) must then be
connected between the two localtalk connectors. A “terminator” must then be
plugged into the spare phone jack on each localtalk connector. The phone cord
and a terminator will come with each localtalk connector.
• “Star localtalk” connectors ARE NOT compatible with the AsantéTalk. “Star
localtalk” connectors have only one RJ11 phone jack instead of two.
• Asanté recommends that localtalk connectors be used with any printers not
manufactured by Apple. HP printers specifically require the use of localtalk
connectors. Apple’s Color StyleWriter Series also requires localtalk connectors.
3) The printer must be localtalk capable.
• Some printers only have serial not localtalk functionality. Serial and localtalk
connections use the same din8 port. The printer MUST BE localtalk capable to
work with the AsantéTalk.
• On some printers localtalk is an option that must be purchased separately.
This option must be installed for the printer to work with the AsantéTalk.
• To verify your printer’s features, please check with the manufacturer. The
following URLs may be helpful.
• http://www.info.apple.com/info.apple.com/applespec/applespec.taf
• http://www.hp.com/cposupport/nonjsnav/prhome.html
• http://www.epson.com/support/instans/prselmac.html
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