ASROCK Rack B650D4U-1L - 5.2 Technical Support Procedures; 5.3 Returning Merchandise for Service

B650D4U-1L
B665D4U-1L
66 67
English
5.2 Technical Support Procedures
If you have tried the troubleshooting procedures mentioned above and the problems are still
unsolved, please contact ASRock Rack’s technical support with the following information:
1. Your contact information
2. Model name, BIOS version and problem type.
3. System conguration.
4. Problem description.
You may contact ASRock Rack’s technical support at:
http://www.asrockrack.com/support/tsd.asp
5.3 Returning Merchandise for Service
For warranty service, the receipt or a copy of your invoice marked with the date of purchase
is required. By calling your vendor or going to our RMA website (http://event. asrockrack.
com/tsd.asp) you may obtain a Returned Merchandise Authorization (RMA) number.
e RMA number should be displayed on the outside of the shipping carton which is mailed
prepaid or hand-carried when you return the motherboard to the manufacturer. Shipping
and handling charges will be applied for all orders that must be mailed when service is
complete.
is warranty does not cover damages incurred in shipping or from failure due to alteration,
misuse, abuse or improper maintenance of products.
Contact your distributor rst for any product related problems during the warranty period.