What to do if my Astro Machine AstroJet S1 Printer shows 'Incompatible Printhead'?
To address an incompatible Printhead issue with your Astro Machine Printer: * Remove and reinsert your Printhead Cartridge. * Replace the Printhead, ensuring that Printhead Cartridges are purchased from an authorized supplier for this printer model.
Why my Astro Machine AstroJet S1 Printer has no communication with the computer?
If your Astro Machine Printer is showing no communication, ensure you are using the proper USB cable as described in the Operator Manual. Also, check the plug connections, the ON/OFF button, and the fuse on the back panel to ensure the unit is receiving power.
How to fix a paper jam in my Astro Machine AstroJet S1 Printer?
If your Astro Machine Printer indicates a paper jam, remove the jammed media. Ensure the feed setup is correct, then press the PAUSE/RESUME button to resume printing. Check and clean the sensors. If the issue continues, contact technical support.
How to resolve light print or missing dots on my Astro Machine AstroJet S1?
If the print from your Astro Machine Printer is too light or has missing character dots, the Printhead may be clogged or dirty, or the printer may be running out of ink. Check the Printhead and the Ink Tanks.
What does 'Incorrect Ink Tank' mean on my Astro Machine Printer?
To resolve an incorrect Ink Tank error with your Astro Machine Printer, replace the Ink Tank, ensuring that Ink Tanks are purchased from an authorized supplier for this printer model.
What to do if my Astro Machine AstroJet S1 Printer says 'Unauthorized Ink Tank Installed'?
If your Astro Machine Printer displays 'Unauthorized … Ink Tank Installed', replace the Ink Tank, ensuring that Ink Tanks are purchased from an authorized supplier for this printer model.
What does 'Multiple Inks Low' mean on my Astro Machine AstroJet S1?
If your Astro Machine Printer indicates 'Multiple Inks Low', reorder ink.
What should I do if my Astro Machine AstroJet S1 says 'Multiple Ink Tanks Out'?
If your Astro Machine Printer indicates 'Multiple Ink Tanks Out', replace the empty Ink Tanks.
How to fix missing letters or text on my Astro Machine AstroJet S1?
If your Astro Machine Printer is missing parts of letters or text, it may be due to air and bubbles blocking the Nozzles. Clean the Printhead using recirculation, priming, or cycles of depriming and priming found on the Printer Touchscreen or in the Printer Toolbox. Rehydrate the Printhead using distilled water and a wet, clean, lint-free cloth. Air bubbles often disappear with Printer use.
How to fix blurry address printing on my Astro Machine AstroJet S1 Printer?
If the address is blurry when printed with your Astro Machine Printer, it indicates that the image is not sharp. Clean the Printhead using a Cleaning Level on the Printer Touchscreen or in the Printer Toolbox. Alternatively, clean the Printhead manually using distilled water and a wet, clean, lint-free cloth.
Identifies and describes the external parts of the printer visible from the front.
Identifies and describes the external parts of the printer visible from the rear.
Details the internal components of the print engine and their functions.
Describes the components within the print area, visible when the clamshell is open.
Explains the ink tank access and the printer's control panel buttons and indicators.
Lists all items included in the printer package for verification.
Instructions for removing the printer from its packaging and initial setup.
Guidelines for selecting an appropriate and safe placement for the printer.
Step-by-step guide to assembling and installing the ink drip tray.
Instructions for attaching the media guides and support assembly to the printer.
Guide for fitting narrow and wide media support wedges for different media sizes.
Instructions for connecting the printer to a computer and managing power.
Step-by-step guide to installing the printer driver using a USB connection.
Guide for installing the driver over a network connection using automatic IP assignment.
Instructions for safely installing the ink tanks into the printer.
Critical safety and handling guidelines for the delicate printhead cartridge.
Adjusting sheet separators and guides for proper media feeding.
How to adjust media thickness and use the Ignore Exit Sensor function.
Introduction to the printer driver properties window and its basic functions.
Configuration options in the General tab, including orientation, job management, and media types.
Options for resizing, printing adjustments, and adding watermarks to print jobs.
Adjusting color output and managing custom settings like media sizes and watermarks.
Navigating the touchscreen interface and understanding its main sections.
Interpreting status indicators, page counts, job information, and system status.
Functions of the control buttons for managing print jobs and printer operations.
How to adjust clamshell height, print height, and feed gap for different media.
How to view, search, and manage print jobs saved in the printer's library.
Accessing and using the setup menu for network config, date/time, etc.
Options for printing test pages, color bars, and configuration reports.
Displaying ink usage, job costs, and using ink estimation modes.
Accessing diagnostic screens, system settings, and history logs via service menus.
Remote management and diagnostics via the printer toolbox software.
Schedule of tasks for operator and service technician maintenance.
Instructions for replacing ink tanks, printheads, and waste trays.
Printhead storage, service life, and return policy information.
Inspecting service station, replacing separators, and cleaning rollers.
Procedures for stopping the printer and clearing jammed media from different areas.
Guidelines for general and print engine component cleaning.
Instructions for preparing the printer for transport or shipping.
Solutions for common printhead problems like missing text, debris, and ink mixing.
Solutions for common printer problems like ink level indication, extra lines, and media jams.
Explains common printer alert messages and their corresponding solutions.
Lists key technical details of the printer, including resolution, speed, and media handling.
Lists the ink cartridges, waste ink tray assemblies, and optional hardware accessories.
General| Print Resolution | Up to 4800 x 1200 dpi |
|---|---|
| Print Speed | Up to 15 ppm (black), up to 10 ppm (color) |
| Maximum Print Width | 8.5 inches |
| Ink Cartridges | 4 (Black, Cyan, Magenta, Yellow) |
| Ink Type | Dye-based |
| Media Type | Plain paper, photo paper, envelopes, labels |
| Connectivity | USB 2.0 |
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