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Need help?Do you have a question about the ASTROPET HELIOS Series and is the answer not in the manual?
Explains power modes, device initialization, and system checks.
Details sensor activation, cleaning process, and pet safety measures.
Waste bag replacement advice and emergency charging port usage.
Explanation of the LED indicators for power, WiFi, charging, and sensors.
Lists the components that make up the top cover assembly.
Step-by-step instructions for attaching the top cover to the litter box.
Guides for downloading the app and connecting the device to Wi-Fi.
Procedure for removing the device from the AstroPet app.
Essential advice and troubleshooting for successful device setup.
Customizing device name, sharing access, and selecting work modes.
Understanding status indicators, battery level, and timing settings.
Using the app for initialization and manual cleaning.
Setting up recurring schedules for Static Sleep and Deodorization modes.
Key operational notes for scheduled modes and deodorization.
Instructions to restore the device to its default factory settings.
Solutions for machine startup failures and inoperative automatic cleaning.
Troubleshooting heavy load protection, travel issues, and inadequate cleaning.
Guidelines on user demographics and suitable cat litter types.
Recommendations for placement, electrical safety, and environmental conditions.
Advice on cleaning, overflow prevention, and handling inactivity.
General| Product Type | Automatic Pet Feeder |
|---|---|
| Series | HELIOS |
| Meals per Day | Up to 6 |
| LCD Display | Yes |
| Power Source | DC 5V/1A adapter, optional battery backup (3 x D-size batteries) |
| Voice Recording | Yes, 10-second recording |
| Material | Food-grade plastic |
